[ref. m9341621] Front of House Member Host - Cambridge

A workplace unlike any other

If you want to be part of shaping the future of work, we’re always on the lookout for extraordinary people to join our dynamic teams.

Working at The Office Group and Fora is an experience far from ordinary. Everyone here is fuelled by a desire to redefine the workplace of today and empower each other as we fulfil our mission.

Whether you want to be part of our Member Experience team at Fora working directly with members in our workspaces, or behind the scenes as part of The Office Group in our Backstage teams, there’s a role to suit you. And all in a supportive environment, built on creativity, collaboration and success.

We are on the lookout for engaging individuals to join our Concierge Teams (known as Member Experience Hosts) to provide exceptional experiences for our members and their visitors across our London Locations.

Requirements

• You enjoy engaging with new people from all walks of life and being the first face of Fora. You get a kick out of making new connections and helping other people.
• Helping others gives you a huge sense of accomplishment – from planning and delivering events to surprising our members and being responsible for the smooth running of our buildings big and small day to day successes.
• You’re a great team player and know just the right things to say to foster harmony and build bridges with people inside and outside of the business. The success of Fora isn’t a one person job – you’ll work together with a variety of other departments to keep our spaces running and buzzing.
• You will love to problem solve. You’re a thinker, a do-er and aren’t afraid to get creative with solutions for your clients needs. Every day holds something different in store, your not looking for an ordinary 9 to 5 desk job. One day you might be setting a up a meeting room for 70 people and preparing catering ,and the next might be conducting fire alarm tests or solving IT issues.

• A minimum of 1 year’s experience in retail/hospitality or a customer service experience post
• Outstanding communication and interpersonal skills
• Comfortable knowledge of MS Office tools – particularly Word and Excel
• A brilliant self-starter nature to work independently as well as part of a team.

• Monday to Friday
• 28 days holiday
• Once a month you will be able to order lunch from Deliveroo.
• Cereal and fruit will be provided in the buildings
• Summer Hours - For 6 weeks during the summer, our operations teams have the chance to take back 2 hours on a Friday,
• Monday to Friday
• Uniform allowance
• Learning and Development
• Health shield