Import Operator

My clients are a very well-established and busy freight forwarder whose diverse business operates across the entire global supply chain for consumer good, including sourcing, logistics, distribution, and retail.

• Manchester based with an element of home working – 3 days in the office
• Monday-Friday 37.5 hours per week
• Salary upto £30k start
• Free parking

Working within the busy Freight Management team, the purpose of the role is to manage specific key customer accounts relating to their freight requirements.

• Organising the import of varied cargo by any or a combination of transport modes
• Liaise with customers to obtain shipment authorisations
• Monitor and manage cargo movements from origin to final point of destination
• Ensure full compliance of appropriate legislation and regulations and all documentation relevant to the movement of cargo
• Develop and maintain close relationships with customers
• Provide regular communication to customers of shipment progress
• Manage Customs processes necessary for the import of shipments
• Resolving any customer service issues for the customer
• Obtain rates and prepare quotations on request or on receipt of a booking
• Maintain own P & L’s weekly
• Prepare documents for invoicing
• Liaising with customers to determine other opportunities for new lanes /activity
• To perform any other duties not defined in the job description as reasonably requested / expected by the Company

• A methodical approach with excellent communication skills
• The ability to communicate effectively at all levels
• An understanding of the importance of attention to detail and quality of product
• A flexible hands on approach to work and willing to complete a variety of tasks
• Ability to work to strict deadlines and under pressure
• Ability to work within a team and on own initiative

• Previous experience of international shipping process and Freight Forwarding is essential
• Previous experience of working with Cargowise is an advantage but not essential as training will be given
• Knowledge of import activities
• Proficient in the use of work/excel and email
• Previous administrative experience is essential
• Excellent organisational, problem solving and decision-making skills
• Previous experience of working within a fast-paced environment

Your details will not be held, and we apologise that we are unable to contact everyone in person and thank you for your interest.