Worcester: Care Co-ordinator
Care Co-ordinator
Location: WorcesterSalary: £25,000
Hours: Full Time
This is an exciting role at Caremark and we are seeking applicants who have at least two years experience in domiciliary care, or previous experience as a Care Co-ordinator. This is a full time position with 40 hours per week guaranteed.
Your Role
The Care Co-ordinator ensures all client visits are allocated and met to a high standard. You would aid with the recruitment of suitable Care and Support Workers, and adhere to and maintain appropriate office procedures.
Duties of a Care Co-ordinator- Answering all incoming telephone enquiries.
- Assisting the recruiter with implementation of thorough recruitment and vetting procedures of all Care & Support Workers.
- Processing new client referrals.
- Preparing appropriate documentation for Deputy and QA officer.
- Permanent allocation of Care & Support Workers to all client visits and ensuring all visits always covered.
- Administration of all Individual Care & Support Agreements.
- Maintaining client and Care & Support Worker office files and ensuring that they are always up to date.
- Maintaining computer system up to date at all times.
- Ensuring all clients and Care & Support Worker documentation and electronic records are kept up to date at all times.
- Ensure records are up to date.
- To work closely with the Deputy Manager.
- To participate in the on call rota.
- To ensure compliance with all office systems and procedures.
- Assistance with wages and invoice processing.
- Production of reports and management information as required.
The Care Co-ordinator should possess the following qualities:
- Self motivated and well organised
- Excellent communication skills
- Caring, sensitive and supportive to the needs of others
- Ability to use own initiative
- Positive attitude
- Ability to work under pressure
- Full driving license and access to a vehicle
- Flexible working approach
Caremark is one of the largest and most established domiciliary care providers in the Country. Operating for various councils across the network.
If you think that you are the perfect person for this job, apply now.