Clinical Support Worker - Reed Ward
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
YOUR APPLICATION
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Job overview
Reed ward, is a female organic assessment ward for older people presenting with psychological and behavioural symptoms of dementia. We are looking for someone to join our team who strives to provide person centred, compassionate care and is able to perform in pressurised environments.
You need to have the ability to have a non-judgmental attitude, be an active listener, and be perceptive to notice any changes in the service users mental and physical health. We are looking for someone who can be calm in difficult circumstances, and have an awareness of and the ability to adhere to strict confidentiality rules.Work as part of a team and an individual practitioner, supporting service users to maintain their independence and attend to their activities of daily living. Applicants must be able to commit to time required for working on the wards (rotated shifts, shifts information below for your attention)
Main duties of the job- Supporting service users with their food and fluid needs and keeping accurate records of their intake
- Supporting service users with their washing and dressing, and other hygiene needs
- Completing therapeutic observations (1:1s) with service users, observing and monitoring risks and presentation
- Lead activities on the ward that are dementia friendly
- Keeping accurate notes/records of a service users presentation and clinical details
- Supporting service users who are in states of distress and anxiety
- Supporting service users who are presenting as a risk of harm to themselves and others
- Supporting service users to maintain their independence
- Work as part of an MDT to provide an accurate assessment of a service users physical and mental health
- Completing physiological and neurological observations
- Manual handling
- Skin and wound assessment
- Providing carer/family support of service users
- Completing of mandatory training
Working for our organisation
On Reed ward we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. We are a reflective team who seek to improve our practice and our service users experience.In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres.We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Detailed job description and main responsibilities
You will be working closely with service users with varying degrees of cognitive impairments, and psychological and behavioural symptoms of dementia. You will be delivering a high standard of care, using excellent verbal and non verbal communication skills to engage with the service users, often when they are in periods of distress and acute confusion.You will be supporting with their activities of daily living and maintaining their dignity at all times, supporting with tasks such as hygiene, and food and fluid intake. You will providing person centred care, delivering care that is shaped by that service users life history and likes/dislikes, looking at creative solutions to reduce distress and engage in activity.
Be able to do physiological and neurological observations and know how to and who to report any concerns found. Be able to support service users to reduce their risks such as falls, risk of harm to self and others, and skin damage. Complete skin assessments and monitor food and fluid intake.
Complete daily notes and other forms of documentation such as incident reports and NEWS forms. There will be the opportunity for development and learning new skills such as phlebotomy, doing ECG', supporting with monitoring of clinical equipment.
As part of the Team you will be expected to attend all mandatory training and keep up to date with your training records. As well as complete monthly line management supervision and yearly appraisals. You will also be supporting in the education/training of nursing, apprentice and medical students as part of MDT working.
Reed Ward is currently doing long days 07:00 - 19:30 and nights 19:00 - 07:30. The expectation of the role will be to work over a 24 hour rotation.
Person specification
Experience
Essential criteria- Previous experience within the care sector
- Experience in Mental Health
Other
Essential criteria- Fitness to undergo personal safety training.
Qualifications
Essential criteria- Care Certificate – must be achieved within first 12 weeks of employment
- NVQ L2/3 in H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3 in H&SC
Skills
Essential criteria- Ability to work without direct supervision, liaising appropriately with other practitioners in the team
- Experience of working with service users with dementia
- Experience of working in mental health services
EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.
DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB)
FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures – these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.
Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so.
The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.
This update service is an annual subscription at a cost of £16 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again.