Quality Assurance Technician

• Annual Salary: £30,000
• Location: Burton on Trent
• Job Type: Full-time, Permanent

We are seeking a QA Technician to join our Product Integrity department. This role is critical in ensuring product quality, safety, and compliance within our manufacturing environment. The QA Technician will conduct quality assurance checks, audits, and verification activities to uphold industry standards, customer expectations, and regulatory requirements.

Day-to-day of the role:

• Conduct routine foreign body audits to ensure product safety and integrity, documenting actions and highlighting findings to operational and engineering teams.
• Perform real-time traceability checks to ensure full compliance with regulatory and customer requirements.
• Lead detailed investigations into customer complaints to ascertain root causes and deliver corrective actions.
• Manage calibration of scales, volumetric drops, probes, and externally calibrated metal weights to maintain measurement accuracy.
• Conduct routine and ad-hoc product quality evaluations, ensuring adherence to specifications.
• Verify labels and packaging compliance, ensuring correct version control and regulatory alignment.
• Audit production records to ensure accuracy, completeness, and compliance with food safety and quality management systems.
• Oversee and document the positive release process for raw materials and finished goods.
• Review, track, and escalate supplier non-conformances, ensuring resolution and process improvements.
• Conduct GMP audits to assess compliance with food safety protocols and hygiene standards.
• Manage and execute on-site lab testing schedules, ensuring timely completion and accurate reporting.

Required Skills & Qualifications:

• Previous experience in quality assurance within food manufacturing or a similar regulated environment.
• Strong understanding of food safety standards, HACCP principles, and auditing practices.
• Experience in calibration, verification, and quality control processes.
• Familiarity with complaint investigations, supplier non-conformance handling, and product traceability.
• Knowledge of BRC Global Standard for Food Safety and relevant audit processes.
• HACCP Level 2 or higher certification.
• Food Safety Level 3 qualification (or willingness to obtain).
• Experience using quality management systems (QMS) and auditing tools.
• Strong proficiency in data recording, reporting, and analysis.
• Excellent attention to detail with a methodical and structured approach to quality checks.
• Strong analytical and problem-solving skills, with the ability to identify root causes and implement effective solutions.
• Effective communication skills, both written and verbal, to collaborate across departments and with external stakeholders.
• Ability to work independently and as part of a team, managing multiple priorities in a fast-paced environment.
• Proactive and adaptable mindset, with a commitment to continuous improvement.

Benefits:

• Competitive salary of £30,000 per annum.
• Shift work flexibility within a full-time schedule.
• Opportunities for professional growth and development in a supportive environment.

To apply for the QA Technician position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.