Healthcare Support Worker/Healthcare Assistant
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.
University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.
As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.
The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.
Armed Forces and Disability Confident guaranteed interview scheme
To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meets the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment.The scheme will operate for all external recruitment.
The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities. This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification.Reasonable adjustments under the Equality Act 2010 will be considered upon request.
If you require support/adjustments with your application please contact the recruitment team on 01332 788466
Join us and help make a real difference to our Trust.
Here’s more about the role and what we’re looking for;Job overview
Do you want to make a difference to people’s lives? We are looking for individuals with experience to work in healthcare, to join the NHS family helping people from your local community.
You must be able to work the internal rotation, this includes long days, nights, weekdays and weekends
UHDB is a great place to work, offering a working environment with an inclusive culture that looks after and values our people and creates a sense of belonging. We encourage applications from people who embrace our values and who will enable us to expand our diverse workforce.
What we offer:- Strong team ethos
- NHS salary structure and pension
- 27 days holiday plus days off for bank holidays worked
- Enhanced pay when you work unsocial hours
- Maternity, paternity and adoption leave
- Childcare vouchers
- Wide range of LGBTI+ initiatives
- Health service discounts and online benefits
- Health and wellbeing support
- Discounts on public transport
- Disability Confident
- Reasonable adjustments
- Range of opportunities for flexible working
The Healthcare Support Worker role can lead to a range of career opportunities. With the right support, those who want to can undertake the necessary training to become our future nurses, nursing associates and midwives.
Main duties of the job
As a HCSW, you will be a valuable support to our Clinical teams providing care to our patients. Every day will be different & working alongside the rest of the team carrying out a wide range of tasks & assisting with care to support the needs of patients & their families
Examples of what you may do as part of your role- General & clinical observations (may be referred to as vital signs) of patients, reporting anything untoward to Registered Nursing Staff
- Recording of blood pressure, pulse, temperature & respiration rate
- Oxygen saturation monitoring using saturation monitor.
- Washing & dressing patients
- Serving meals & feeding patients
- Helping patients to move
- Making beds
- Talking to patients & families
- Monitoring patient condition
- Skills & personal attributes needed
- Caring, kind, cheerful & friendly
- Keen to support patients with personal needs including washing & toileting
- Able to follow direct instructions
- Happy to work in a team but also able to use own initiative
- Have good listening and communication skills
- Be well organised
Qualifications & Experience Required
Substantial recent/current experience of working in a healthcare setting
Care Certificate based on the standards set by NHS England, Skills for Care and Skills for Health. This must be gained by working in a vocational capacity (we will not accept an online care certificate).
Be able to demonstrate a good standard of numeracy and literacy.
NVQ Level 2/3 or Diploma in Health is desirable
Working for our organisation
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
- Development opportunities, both professional and leadership development
- On-going support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Detailed job description and main responsibilities
The Trust will provide you with a comprehensive induction, which will include:
- Manual and Patient handling
- Resuscitation training
- Infection Control and Prevention
- Observations
- And much more…
Working under supervision, HCSWs duties will include observing, monitoring and recording patients' conditions by taking temperatures, pulse, respirations and weight. communication with patients, relatives and carers. Assisting with clinical duties and personal care including infection prevention and control, food, personal hygiene and overall reassurance, comfort and safety.
Right from the time you join us, you will have access to learning, development and training opportunities. As you progress in your NHS career you will acquire the knowledge, skills and confidence you need to provide safe and compassionate patient care.
Full time and part time positions are available. This opportunity is available for candidates who have the right to work in the UK. Applications from underrepresented groups including LGBT+, Ethnic Minority or disabled people are particularly welcome.
Closing Date: Sunday 25th May 2025Interview Date: Saturday 7th June 2025 at Queens Hospital Burton
To gain an understanding of what HCSWs do within UHDB we advise you watch the video linked below before you apply. https://youtu.be/hBw6M8_rI9o
Anyone from outside of the UK (excluding from the Republic of Ireland) will need permission from UK Visas and Immigration (UKVI) to work in the UK and may also need entry clearance before travelling here.
UKVI is responsible for managing migration. To obtain a visa or entry clearance, you will need to meet certain requirements and demonstrate you have the right the work in the UK via:
- the points-based immigration system
- the EU settlement scheme
- eVisa
Person specification
Qualifications
Essential criteria- NVQ Level 2/3 in Health and Social Care gained by working in a vocational capacity or relevant healthcare support work experience
- Care Certificate standard training gained by working in a vocational capacity - we will not accept an online care certificate
- Be able to demonstrate basic numeracy and literacy
- • Evidence of additional developmental courses undertaken relevant to HCSW role
Experience
Essential criteria- A minimum of 12 months recent paid experience working in a care environment within the UK (required for completion of NVQ)
- Understands the role of a Healthcare Support Worker and can evidence this in the application form
- Previous experience of having supervised a junior colleague
Supporting information
Essential criteria- Good details in supporting information highlighting key skills, knowledge and experience of working as a Healthcare Support Worker
- Evidence of your values and behaviours that are in line with the Trust Values
Our Trust aims to provide the highest quality care to patients within Derbyshire and South East Staffordshire and we want the very best people to work with us.
Follow us on Twitter @UHDBTrust or find us on Facebook & LinkedIn - UHDBTrust
IMPORTANT INFORMATION
If we receive a high number of applications for this position we reserve the right to withdraw the post before the closing date, therefore it is advisable that you apply as early as possible to avoid disappointment.
At UHDB , we offer different ways to work flexibly to each and every one of our colleagues, many of whom already work flexibly at all sites of the Trust.
For our roles we are open to discussing the possibility of part-time/ reduced hours/ compressed hours/ flexible start and finish times/ fixed/flexible shifts/annualised hours/ term time hours/ hybrid working – working partly in the trust/partly at home.
Why don’t you talk to us at interview about the flexibility you would like to explore and what it means to you, and we will discuss what’s possible for the job and team, and the opportunities we might be able to create together.
We can’t promise to give you exactly what you want, but we do promise to work with you to look at all the available options.
Most of our posts are subject to a DBS check, however having a criminal record will not necessarily bar you from obtaining a position. Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.
All correspondence relating to your application will be sent to you via our trac.system account. Please ensure that you regularly check your emails; this includes junk/spam, as your security settings may not recognise the sender.
Anyone from outside of the UK (excluding from the Republic of Ireland) will need permission from UK Visas and Immigration (UKVI) to work in the UK and may also need entry clearance before travelling here.
UKVI is responsible for managing migration. To obtain a visa or entry clearance, you will need to meet certain requirements and demonstrate you have the right the work in the UK via:
- the points-based immigration system
- the EU settlement scheme
- eVisa
During the course of its employment activities, University Hospitals of Derby and Burton NHS Foundation Trust collects, stores and processes personal information about prospective, current and former staff.
Our Privacy Notice includes applicants, employees (and former employees), workers (including agency, casual, honorary and contracted staff), volunteers, trainees and those carrying out work experience – please refer to our Privacy Notice available on our Trust website: https://www.uhdb.nhs.uk/information-governance