Cardiology Medical Secretary
Job overview
An exciting opportunity has arisen within the Cardiology Department for an experienced secretary to join our existing administrative team. We are looking for individuals ideally with medical secretarial experience in a hospital or clinical environment that are able to work both within busy teams and on their own initiative.
We are looking for an enthusiastic, motivated individual with excellent typing, organisational and interpersonal skills. The successful candidate will work closely with the administrative and clinical teams. You should have a professional attitude towards work and have the ability to work flexibly in a busy environment.
Main duties of the job
You will be responsible for:
- Producing accurate and timely clinical correspondence via a dictation programme
- Providing comprehensive patient pathway support and assistance
The key aspect of your role involves dealing with the public and professionals. You must therefore be able to demonstrate good interpersonal skills. Your duties will also include medical audio typing using the digital dictation system, use of IM&T systems for data entry, using diagnostic trackers to aid in patient pathway coordination and dealing with telephone enquiries.
Our administrative staff provide essential support to clinical teams striving to ensure the patients’ experience is what we would expect for our own family and friends. Because we understand and value the contribution of administrative staff in our teams we invest in training and development to make sure our staff are equipped with the right skills and knowledge to cope with the demands of the role.
Working for our organisation
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing program along with a commitment to developing and advancing your career.Our diverse and welcoming Royal Surrey family will ensure you that you feel valued from your initial interview through your entire tenure.
We are clinically led and provide joined up care by bridging the gap between hospital and community services alongside regional specialist cancer care. Our main acute hospital site is in Guildford with community hospital sites at Milford, Haslemere and Cranleigh.We provide adult community health services in homes across Guildford and Waverley.
The Care Quality Commission (CQC) have given us an overall rating of Outstanding.
Royal Surrey has a strong reputation and history to build on. We are proud of our achievements and we are investing in our colleagues through our commitment to supporting professional development as well as investing more than £45 million in our physical environment and new equipment in the next few years.There has never been a better time to join us.
Although it isn't the Trusts normal practice, adverts may close early, so you are encouraged to submit an application as soon as possible.
A video about the Royal Surrey - https://www.youtube.com/watch?v=R96pMboIYdo
Detailed job description and main responsibilities
To provide a full range of medical secretarial and personal assistant service to consultants and their team. Manage own workload, demonstrate efficient organisation and oversee the smooth effective operation of the office. To work autonomously within a team, providing full organisational support to the consultant’s practice and their team.To ensure procedures and working practices are in place so that the speciality and Trust can deliver a service that meets the standards and targets that have been set. To provide a considerate, patient focussed service in all dealings with patients and with staff around the hospital and throughout the whole system.
Person specification
Qualifications
Essential criteria- Good general standard of education to GCSE level or equivalent including English
- RSA II or equivalent in word processing/audio typing
- RSA III, Medical secretarial qualification (BSMS Certificate) or equivalent
Knowledge and Skills
Essential criteria- Demonstrates the ability to prioritise workload and to adapt effectively to changing priorities
- Evidence of establishing and maintaining effective filing systems
- Advanced keyboard and audio typing skills • Working knowledge of Word, email and internet
- Broad knowledge of medical terminology
- • Working knowledge of the Trust Patient Administration System (Cerner