Legal Services Assistant - Claims Handler
NHS Jobs Gillingham
To provide effective support to the Legal Services department ensuring high level of professional operation and high levels of administration support are evident at all times. Effective processing of appropriate and lawful disclosure of both patient personal information under the UK General Data Protection Regulations and the Data Protection Act 2018, Access to Health Records Act 1990 and the Coroners and Justice Act 2009.
To provide excellent service to both internal and external customers the role has a regular external facing element speaking with patients, solicitors, the police and other Trusts on a daily basis. This is a significant feature of the role often requiring sensitivity, tact, diplomacy and empathy together with excellent communication skills.
Ensure the timely reporting of claims to NHS Resolution (NHSR) in accordance with their procedures. To obtain all relevant documentation, information and reports to assist the claim managers and other legal staff in assessing liability and quantum.
To provide this documentation to NHSR or panel solicitors within appropriate timescales. Oversee the disclosure of records and other documents as requested to NHSR, solicitors, litigants in person etc. Support the Legal Services Manager and the Associate Director for Legal Services to provide support and information to members of staff who are involved in claims investigations or who are required to give evidence in court, also providing information as requested to support preparation of Board reports.
To provide excellent service to both internal and external customers the role has a regular external facing element speaking with patients, solicitors, the police and other Trusts on a daily basis. This is a significant feature of the role often requiring sensitivity, tact, diplomacy and empathy together with excellent communication skills.
Ensure the timely reporting of claims to NHS Resolution (NHSR) in accordance with their procedures. To obtain all relevant documentation, information and reports to assist the claim managers and other legal staff in assessing liability and quantum.
To provide this documentation to NHSR or panel solicitors within appropriate timescales. Oversee the disclosure of records and other documents as requested to NHSR, solicitors, litigants in person etc. Support the Legal Services Manager and the Associate Director for Legal Services to provide support and information to members of staff who are involved in claims investigations or who are required to give evidence in court, also providing information as requested to support preparation of Board reports.
Assist claims handlers and legal representatives dealing with Trust claims, arranging and attending meetings with relevant staff and obtaining other relevant information including personnel records, clinical records, clinician comments and copies of the Trust procedures.
NHS JobsGillingham
The post holder will be responsible for: Day-to-day operation of the Legal Services, ensuring thatefficient and effective legal services are provided to the Trust to minimise clinical, financial, operational and legal risks; Overseeing...
The Royal College of Veterinary SurgeonsLondon, 34 mi from Gillingham
The Royal College of Veterinary Surgeons
Registrar/Director of Legal Services
£Competitive
London/Hybrid working
The Royal College of Veterinary Surgeons (RCVS) was established in 1844 by Royal Charter. As a statutory regulator we...
Triumph Consultants LtdReigate, 37 mi from Gillingham
What's involved with this role:
Interim Senior Lawyer - Legal Services
Reference no: Surrey 99805
Pay rate: £55.00 per hour PAYE
Hours per week: 35-37 Monday – Friday, normal working hours
This opening assignment is for 5-6 months
City...