Credit Control Team Member - Balfour Beatty
Balfour Beatty Group Enabling Functions are Legal, Finance, IT and Procurement, Communications, Health Safety and Environment, HR and Sustainability. Together, they support delivery of our Build to Last strategy whilst improving efficiencies and standardising our approach, systems and processes.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background.To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion
We are a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.For more info, visit: https://disabilityconfident.campaign.gov.uk/
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com
About the role
Amazing infrastructure isn’t the only thing that gets built here. Incredible careers do too.
Join our Enabling Functions team as a Credit Control Team Member and you can build something to be proud of!
What you'll be doing
As Credit Control Team Member you will be accountable for:
Role Specific- Chase and collect outstanding debt on assigned regional ledger
- Chase and collect overdue invoices as per the required service level agreement
- Resolve invoice queries in a timely manner
- Liaise with the wider finance and commercial teams to resolve queries and issues on overdue debt
- Weekly reporting on account and ledger status
- Escalate problematic accounts to the credit control manager as required
- Deliver excellent customer service at all times
- Work with colleagues within the Accounts Receivable team to handle inbound calls
- Maintain good knowledge of ERP and other systems
- Communicate within team to resolve queries efficiently
- Engage positively with team meetings, huddles and wider business forums
- Support team members with workload during time of absence or high activity, to ensure business needs are met
Who we're looking for
The following qualities are essential:
- Effective time management skills
- Excellent communication skills – telephone manner and customer service
- Organised and proactive personality
- Ability to work independently
- Advanced excel/IT skills
The following experience is desirable, but not essential:
- Degree in accountancy, business or other related field,
- Working towards AAT Level 2 or other professional exams e.g. CIMA, ACCA, ICM or,
- Proven collections background in a similar role
Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…
About us
Balfour Beatty Group Enabling Functions are Legal, Finance, IT and Procurement, Communications, Health Safety and Environment, HR and Sustainability. Together, they support delivery of our Build to Last strategy whilst improving efficiencies and standardising our approach, systems and processes.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background.To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion
We are a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.For more info, visit: https://disabilityconfident.campaign.gov.uk/
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com