Skin Cancer CNS Administrative Support

As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

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Job overview

We are looking for 2 x Band 4 (22.5 hours per week) individuals to support us in the management of our large skin cancer patient caseload. We look after patients with a variety of skin cancers including melanoma and squamous cell carcinomas. The incidence of skin cancers is increasing every year and so too is our workload.

We would like

Main duties of the job

To maintain a database of outstanding patient procedures and scans according to requests from the CNS (clinical nurse specialist). Check for results on a daily basis and then notify and escalate to the relevant professional accordingly.

To assess the priority of patient queries or tasks from patient databases. To then pass this information on to the relevant CNS, doctor or department, or deal with them yourself if within scope of practice.

To maintain a database of all patients under routine skin cancer follow up and ensure that their appointments are booked on time, escalating to a CNS or appointment booking coordinator, if not.

To be aware which CNS team members are available each day in order to ensure tasks and information are being passed on appropriately, and not missed due to staff absence.

Maintain other necessary databases

Working for our organisation

Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

Detailed job description and main responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person specification

Knowledge

• Demonstrable Experience of working with computer systems including Microsoft Word, Excel, databases
• Experience of working as part of a team and on own initiative
• Experience of dealing with the public, telephone and face to face

• Experience of interpreting and extracting information from paper & electronic records, including using clinical information systems
• Experience of working with NHS computer systems including Careflow EPR, Careflow Workspace, ICE
• Experience working with Multidisciplinary teams including part of MDT meetings
• NHS Experience

Skills

• Effective communication, influencing and negotiating
• Ability to work under pressure to strict deadlines
• Able to be empathetic, support and empower others
• Demonstrate excellent organisational and administrative skills (E)
• Proven ability to work under own initiative and with flexibility
• Resilience and ability to deal with difficult situations
• Knowledge of clinical services and medical terminology

Qualifications

• Educated to GCSE, grade C or above (or equivalent) in English Language and Maths
• Business and Administration Level 3 NVQ or equivalent experience

Aptitudes

• Methodical and reliable, with attention to detail and accuracy
• Self motivated, enthusiastic and approachable
• Able to prioritise own workload
• Demonstrate a flexible and adaptable approach to work with a willingness to learn and develop role
• Exhibits diplomacy and interpersonal skills with ability to interact with people of all levels and backgrounds
• Ability to gain influence and motivate people to achieve progress
• Professional in appearance and approach

• As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.
• The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.
• UHBW is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
• To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
• If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• By applying for this post, you are agreeing to University Hospitals Bristol and Weston NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
• Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

IMPORTANT:

Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification

Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.

As a guide interviews should usually take place within 3 weeks of the closing date.

When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.