IT Manager

Arcas Technology is partnered with a leading Solicitors based in London who are currently looking for an experienced IT Manager to join their business on a permanent basis.

• Provision of 2nd & 3rd line support to users, collaborating with third-party managed service providers as necessary.
• Oversight of physical server operations, virtual machine management, and server replication.
• Comprehensive IT support across all levels of the business.
• Responsible for the day-to-day administration of hardware and software, including deployment and replacement for end-users.
• Management of user accounts and identities.
• Active involvement in Cybersecurity oversight.
• Development and upkeep of monitoring tools to track infrastructure performance, covering networking, servers, and security, with regular reporting.
• Handling audits, procurement, and management of IT assets throughout the company, including software licenses, hardware warranties, equipment distribution, and web domains and hosting.
• Contribution to maintaining and refining IT disaster recovery plans, ensuring robust security measures aligned with industry best practices.

• Proficiency in configuring and managing hybrid Active Directory environments.
• Hands-on experience with deploying and administering Microsoft Intune.
• Provide expert technical support and troubleshooting for Apple Mac hardware and software, ensuring optimal performance and user satisfaction.
• Competence in on-premises server and switch configuration, including VMWare environments.
• Skill in developing and managing SharePoint sites.
• Experienced with Ubiquiti and SonicWALL.
• Familiarity with the Sophos suite of security products.
• DNS, DHCP, VLANs
• Experience in setting up and managing VOIP phone systems.
• Strong understanding of GDPR regulations and their implementation in IT practices.
• Knowledge or experience with Firewalls and VPNs.

If you feel that you’re a good fit for this role then please forward your CV to Andy Dale at Arcas Technology.