St Helens & Knowsley Teaching Hospitals - Employment Services Administrator | Mersey and West Lancashire Teaching Hospitals NHS Trust

As part of the HR Directorate, the Payroll Services HR Transactional Administrator will support the provision of a professional, efficient and integrated “one stop” service. This includes handling customer enquiries and where possible sign posting to the most appropriate source of information.

The Payroll Services HR Transactional Administrator will support the Manager with the administration of a number of projects and audits, and will carry out accurate and timely administration working in partnership with other departments, delivering an efficient and professional service

Interview date: W/C 20th January 2025

• Delivery of accurate timely and customer focussed services within the Payroll Services Team to the employees of the Trust and other clients as applicable.
• Work on ongoing projects.
• Provide administrative support to the Payroll Services department including the processing and recording of information, production of letters and input into information systems.
• Ensure that all telephone enquiries to the department from both internal and external parties are handled courteously, effectively and efficiently e.g. employees, managers or prospective applicants.
• Notification to managers of professional registrations due to expire.
• Data validation on ESR.
• Completion of Ad Hoc reports.
• Run standard and ad hoc reports from the ESR system using the Discoverer and Business Intelligence tool.

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)

National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

• Delivery of accurate timely and customer focussed services within the Employment Services Team to the employees of the Trust and other clients as applicable.
• Provide administrative support to the Employment Services department including the processing and recording of information, production of letters and input into information systems.
• Ensure that all telephone enquiries to the department from both internal and external parties are handled courteously, effectively and efficiently e.g. employees, managers or prospective applicants.
• Process new starters, variations and terminations on ESR
• Notification to managers of professional registrations due to expire.
• Completion of Ad Hoc reports.
• Run standard and ad hoc reports from the ESR system using the Discoverer and Business Intelligence tool.

• Contribute to the continuous improvement in the efficiency and effectiveness of the Employment Services Department.
• Contribute to the achievement of the HR Directorate and Trust Objectives.

• Provide administrative support to the Employment Services department including the processing and recording of information, production of letters and input into information systems.
• Support the employment services manager with the administration of audits.
• Respond to requests of honorary contracts, letters of access, and issue documentation in accordance with agreed timescales.
• Complete all factual reference requests ensuring adherence to the streamlined process.
• Provide cross cover within the employment services team when volumes and absence require.
• Ensure own workload is managed and planned in accordance with the department KPIs (schedules and deadlines).
• Responsible for ensuring all amendment to contracts are issued to Trust employees.
• Provide an advisory service on best practice employment services to all service managers.
• Maintenance of ESR and the department filing system.
• Ensure that any Trust policy or standard operating procedure that relates to own work area is followed and if areas of improvement are identified, to ensure that these are raised to the employment services manager for inclusion / change.
• Ensure accurate and timely input of all employee data in line with any published schedules and working in partnership with the payroll department.
• Run monthly reports including the fixed term contract report and advise managers of the next course of action.
• Produce Honorary contracts ensuring that confirmation of relevant pre-employment checks is received prior to the commencement of placement.
• Proactively highlight volume of payroll requests where appropriate to the Employment Services Manager
• Complete date validation and data cleansing activities of systems as directed by the Employment Services manager ensuring all data fields are complete.
• Check Alert Register as and when new alerts are issued across TRAC, NHS Jobs, ESR and Honorary recruitment.
• Support the Employment Services Manager with ensuring compliance records are maintained.
• Assist with Archiving processes

• There are no teaching or training responsibilities applicable to this role.

• Support the employment services manager with the administration of audits.
• Ensure own work is in accordance with Trust policies and procedures, checking with others where necessary

This advert closes on Wednesday 15 Jan 2025