Paediatric Clinic Clerk/Receptionist - ref. z53901503

We want to give you the best possible experience in the next stage of your career.

• We have been named the 2021 Acute NHS Trust of the Year, in the annual Health Service (HSJ) Journal Awards for our clear ambition and vision and a significant improvement journey over a number of years’.
• The Trust is 6th highest rated Trust in the South East and was still in the top 25% nationally for recommended places to work.
• We are rated Outstanding by the Care Quality Commission and when asked whether the care of patients is the organisation’s top priority our staff rank us the best in the country among comparable acute trusts.
• We pride ourselves on supporting you to thrive in your existing role and to develop your career with us. So with us you’ll get loads of benefits, great training and development opportunities, flexibility and a real community feel.

• Great training and education, including preceptorship and CPD (up to £1,000 individual CPD funding available for nurses, midwives and AHPs).
• Our location: you can access beautiful countryside, historic towns and villages and bustling city life all nearby. With good schools, nature reserves and cultural attractions on our doorstep, and both London and Brighton easily accessible too, there’s something for everyone nearby.
• At least 35 days leave (inclusive of bank holidays).
• NHS pension scheme.
• A huge range of Health Service Discounts at hundreds of big brands. from holidays to gadgets and restaurants to retail.
• On-site nursery.
• On-site Boots and WHSmith shops.
• An Amazon locker and an InPost locker on site.
• Restaurant facilities.
• Full educational library services.
• Excellent rail and bus links.
• The local bus operator offer all new staff one month’s free travel to East Surrey Hospital when they first join.
• Lockable storage for cycles.

• We are a major local employer, with a diverse workforce of c5,000 providing healthcare services to a growing population of around 535,000.
• We provide emergency and non-emergency services to the residents of East Surrey, North-East West Sussex, and South Croydon, including the major towns of Crawley, Horsham, Reigate and Redhill.
• We offer a full range of acute and complex services at East Surrey Hospital in Redhill, where we are the nearest trauma unit to Gatwick Airport.
• We provide a range of outpatient, diagnostic and less complex planned services at The Earlswood Centre, Caterham Dene Hospital and Oxted Health Centre in Surrey, and at Crawley and Horsham Hospitals in West Sussex.

The Trust is committed to being an inclusive employer - a place where we can all be ourselves and succeed. As an employer we offer a range of benefits including, flexible working arrangements, staff engagement networks, facilities and services to support staff well being.

Job overview

An exciting opportunity has arisen for a highly motivated and committed clinic clerk to join the Paediatric Outpatients Team at East Surrey Hospital/ Crawley hospital. The post holder will join a flexible and enthusiastic team in a forward thinking department who are committed to working as 'one team' for the benefit of the patients.

To work inline with hospital policies and procedures and accept responsibility for other duties within the unit as required. You would be an integral member of the healthcare team contributing to the smooth running and efficiency of the unit.

Main duties of the job

For further information please see the attached job description and person specification for a full list of the duties and responsibilities

Working for our organisation

We provide emergency and non-emergency services to the residents of East Surrey, North-East West Sussex, and South Croydon, including the major towns of Crawley, Horsham, Reigate and Redhill; a community of over 535,000 people. We provide acute and complex services and a range of outpatient, diagnostic services whilst Crawley Hospital and Horsham in West Sussex and Caterham Dene Hospital and Oxted Health Centre in Surrey provide less complex planned services. In 2019 the Care Quality Commission (CQC) rated our services as ‘Outstanding’ and we are one of the best performing Trusts in England:

• Winners of Health Service Journal Acute Trust of the year award 2021.
• National Patient Safety Awards winner and strive to be a beacon for safety in all that we do.
• We are rated the sixth highest trust in the South East and in the top 25% nationally for staff recommending the Trust as a place to work or receive treatment.

Detailed job description and main responsibilities

Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.

Person specification

Criteria

• Evidence of a good standard of written English appropriate to the role
• A complete and accurate application
• Suitability for role evidenced in supporting statement
• Evidence of essential experience for role
• Meet the essential education/qualifications required for the role
• Evidence of the Trust values and behaviours
• Evidence of any other essential criteria outlined in the person specification
• Hold the necessary mandatory professional/clinical registration

We are proud of our diverse and inclusive workforce and actively encourage applications irrespective of age, disability, gender, race and ethnicity, religion or belief and sexual orientation. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process.

For part time roles you will receive a pro rata'd (proportional) salary payment based on the appropriate pay step/point and hours worked in accordance with AfC and all medical and dental terms and conditions.

Surrey and Sussex Healthcare NHS Trust operate a 24 hour 365 day a year service and all nursing, clinical and operational roles will require staff to work 24/7 shifts (if required) unless you are specifically advised otherwise as part of the recruitment process.

Note: Some vacancies may receive a high volume of applications. In such cases, the vacancy may close earlier than the advertised closing date. We encourage you to apply as soon as possible.

Read our plan here.