Ward Administrator
Job overview
To manage the ward secretarial/administration service and be an integral member of the ward team. To assist the clinical leader, clinical team members and ward-based staff with all aspects of ward/patient related administrative tasks.
Main duties of the job
The post holder will be responsible for taking minutes of meetings for daily Board rounds on a rota basis together with minuting of Ward Team meetings.
Main duties include ensuring all patient related activity i.e. admission, discharge, section status and demographic information is recorded on electronic patient information system (PARIS) and that general administrative task such as scanning, filing and answering of calls in completed in a timely manner.
Working for our organisation
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 160 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Detailed job description and main responsibilities
Please refer to the attached Personal Specification and Job Description for further details on the role and responsibilities.
Please be aware, the use of Artificial Intelligence (AI) when submitting an application is monitored and if you have used AI to generate an application, to please declare this on your application form.
We want to highlight the importance of integrity and authenticity in your application form and ask you to use AI tools responsibly to ensure your application form is a true reflection of your skills, knowledge and experiences.
We are looking for you to demonstrate personal experiences of how you meet the essential criteria and abide by Trust value of being open and Honest.
Person specification
Education and Qualifications
Essential criteria- RSA level 2, NVQ level 2 or the equivalent experience
Experience
Essential criteria- Admin experience
- Punctual Reliable Flexible
- Good attendance record
- Able to manage in a high-pressured environment
- Working in a confidential environment.
- Use of office equipment
- Patient administration background
- Knowledge of the PARIS system
- Experience with service users/Patients
- Previous secretarial experience
Knowledge
Essential criteria- The Data Protection Act
- Patient Confidentiality
- Knowledge of the PARIS system/EPR
Skills and Abilities
Essential criteria- Time Management
- Prioritisation of Tasks
- Excellent telephone manner
- Excellent communication skills
- Minute taking
- Excellent keyboard skills
Important Information about working for GMMH:
All positions within the Trust are subject to satisfactory pre-employment checks, for further information on the checks required please visit the NHS Employers website www.nhsemployers.org
The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.
Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.
The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.
We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities.If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.
Use of Artificial Intelligence (AI) when writing job applications
A candidate may utilise the help of AI when writing job application. The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.
We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.
Sponsorship
We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – click here.
If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.
The Home Office introduces new changes from 09/04/2025 that impact the health and care sector, you may wish to familiarise with it here.
Do you have experience outside the NHS?
We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.
We will consider relevant experience outside the NHS to calculate your salary on appointment. Please contact our Recruitment Team for more information.
**Please note, this vacancy may be closed at any time if sufficient applications have been received**