Head of Supply Chain

About TidalSense

TidalSense is about to launch the first-of-its-kind AI-driven (software medical device) diagnostic test for COPD which uses the company’s unique, patented, sensor technology embedded in the N-Tidal device.

We are seeking someone who is comfortable working in a fast-paced, agile, and diverse team environment, and who is also committed to our mission to revolutionise respiratory medicine.

Job purpose

Manage and lead the production and logistics of TidalSense’s medical devices for the UK and global markets, support the continuous improvement of product and manufacturing processes and lead the continuous improvement of quality, cost and efficiency of production and distribution of our products whilst maintaining regulatory compliance.

• Develop and drive the company's production and supply chain strategy to support quality objectives and budget
• Develop, implement and run an effective demand forecasting process in partnership with the Commercial team
• Build and implement an effective supplier strategy and manage supplier relationships to ensure they are performing for us operationally and maintaining quality and regulatory compliance
• Responsible for management of the day-to-day production, and logistics operations of the business (in-house and out-sourced), ensuring the functions are running efficiently
• Develop, implement, and report on operational KPIs to identify opportunities for improvement
• Responsible for risk management in product realisation and distribution
• Analyse, design and implement processes, procedures and tools which add value by reducing costs, mitigating risk and improving service while ensuring that quality and regulatory compliance is maintained

Requirements

Skills & Competencies

Essential:

• Ability to be agile and work within a fast-paced environment
• Strong people management and leadership skills
• Experience of managing teams within a fast-paced and complex environment
• Proven record of analysis-based end-to-end value chain improvement
• Proven record of innovating to improve operational performance, implementing and embedding change
• Customer focused to ensure an efficient and optimised operations function and embedding a customer-centric team culture
• Ability to successfully evaluate operational performance and take an analytical and data driven approach to operational processes to further scale the business.

Qualifications & Experience

Essential:

• At least a Masters degree in Engineering or related STEM subject (or equivalent post-graduate training)
• Medical device manufacturing operational background with at least 5 years in a managerial or consultancy role with experience of strategy development, hands-on operational delivery and budgetary responsibility
• Experience of planning, evaluating and on-boarding out-sourced medical device production and distribution organisations, establishing commercial and quality agreements that meet EU/FDA regulatory requirements
• Proven record of leading data-led end-to-end value chain improvement to quality, service and cost
• Proven record of maintaining effective relationships with out-sourced suppliers.

Desirable:

• Experience of medical device scale-up from prototype to high volume manufacture
• Experience of ERP implementation
• ISO 13485 auditor trained

• Legally eligible to work in the UK without a visa or sponsorship
• Will need to be able to work in person in the Cambridge office at least 2 days / week. Hybrid (work from home some days) and flexible hours available depending on the nature of the tasks at hand.

• We read all applications carefully, including free-text answers in evaluating your application. Please make sure you spend some time answering these questions carefully.
• Please answer questions truthfully. Dishonesty is fundamentally against our values.
• We appreciate that some candidates may hesitate to apply because they may feel that they might not meet the required criteria or be competitive enough. If this is you, please don't shy away from applying - we would like to hear from you.

Closing Date: 1st October 2024

• Flexible working hours to support your work preferences
• Hybrid working as per requirements above
• Beautiful award-winning Cambridge UK office stocked with quality drinks & snacks
• Work from abroad for 1 week per year
• Buy / sell up to 5 days annual leave
• Generous individual personal development budget + dedicated development days
• Mental Health support: wellbeing support and free 24/7 access to qualified counsellors and advisors
• Wellness budget
• Coaching and mentoring - in partnership with Horizon37 who provide team coaching and mentoring.
• Team events and celebrations
• 25 days annual leave + 8 public holidays
• Pension: TidalSense contributes 5% of qualified earnings (actively looking to increase this)
• Annual performance-based bonus
• Discretionary share options scheme