Trade Counter Branch Assistant
Stevenswood Ltd Aberdeen
Role overview
“ Tired of working weekends?, looking for a change in career?.... have you thought of Fenestration??”.... Likely the answer willbe….. “what is Fenestration?”
Fenestration refers to the design, construction and placement of windows and doors in a building. It originates from the Latinword ‘Fenestra’, which directly translates as ‘window’, and has grown to include to both indoor and outdoor windows, doors, skylights and any other openings designed to allow light from one space into another.
The UK fenestration industry is worth approximately £4.6 billion annually and Offers over 50 dedicated career paths withopportunities for progression in all.
Below is your window to a new career….
Stevenswood is a dedicated supplier of PVCu and aluminium windows, doors, glass, conservatories and accessories, catering to bothtrade professionals and homeowners. With trade counters throughout the UK, we are part of the Customade Group, one of the UK’s
leading manufacturers and suppliers of fenestration products to retail, trade, and distribution clients.
We now have an exciting opportunity for a Branch Assistant to come on board at our Aberdeen trade counter.
The essence of what we do is to provide excellent service. Utilising good people skills and building solid connections with ourcustomers, generating accurate quotations and orders using Window Designer software, scheduling deliveries and collections, answer
and resolving any queries as they may arise. Being a team player within a close-knit team, supporting the contact of customers to
introduce Stevenswood’s wider products and services and assisting with general branch operations.
Skills and Experience:
- Product knowledge is desirable but not essential for the right candidate.
- Full Driving License (Advantageous)
- Ability in building strong business relationships and rapport within a trade environment.
- Being a team player and delivering great customer service - finding solutions and thinking on your feet
- Ability to load/unload deliveries which involves an element of heavy lifting
- Self-motivated, proactive, and detail-oriented with a drive to earn bonus.
- Confident IT user - training on Window Designer and IT systems will be provided.
The Rewards:
- A competitive salary with an uncapped bonus scheme
- 5 weeks paid holiday a year plus bank holidays, plus the flexibility to buy or sell 2 days
- 39 hour contract Mon-Fri (Early Finish Friday with no Saturday working, enjoy your weekends!)
- Health Cash Plan
- Retail Discount Scheme
- Life Assurance Cover
- Friends and Family Cashback on the products we manufacture
- Paid Volunteering time
- Company Sick Pay
Arbroath, 45 mi from Aberdeen
Overview:
You’ll be the go-to person for our Trade customers. Representing the team on our Trade Sales Counter, you’ll help our Trade customers, predominately plumbers and electricians, to get exactly what they need for the job.
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