Contact Centre Advisors

placeBasingstoke calendar_month 
We have a requirement for permanent Contact Centre Advisor's to join this professional organisation. The Contact Centre Advisors will be the first point of contact for all of their customers and will provide a full support service to them.The ideal candidates will have great customer service skills and will thrive working in a busy and demanding environment and will have the ability to turn a problem into a solution.

The Contact Centre Advisor's will work as part of a large team with a modern office environment.

This is a full time position working Monday to Friday, 37 hours per week. Hybrid working will be available after initial probationary period.

Duties
  • Assisting customers with a variety of general enquiries
  • Setting up payment plans
  • Dealing with customer complaints
  • Book routine or emergency repairs

The company offer a fantastic benefits package including 25 days holiday plus bank holidays per year, the opportunity to buy or sell holiday days, a generous pension scheme and flexible working

If you do not hear from a Consultant within 1 week of your application then unfortunately, on this occasion, you have been unsuccessful

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