Quality Governance Support Officer
NHS Jobs London
The post will work as part of the integrated divisional governance team supporting activities across all areas of quality governance. Working closely with the divisional Quality Governance team, the post will have particular responsibility for supporting the governance agenda.
The role will have responsibility for: Serious Incident and learning; supporting the management of serious incidents and the resulting actions and shared learning across the division. Assist the quality governance team and services in the handling tracking and monitoring of serious incidents being investigated Patient Engagement and Experience; supporting a range of patient experience and involvement initiatives.
To work with clinical teams to meet target response rates to ensure robust patient experience data for the Friends and Family Test, complaints and patient feedback Supporting and undertaking clinical audit: supporting services and the quality governance team to embed improvements identified through the audit process.
Under the direction of the Divisional Head of Quality Governance, the post holder will work closely with clinicians and managers to promote, facilitate and advise on quality improvement activity within all clinical areas, providing guidance and support with project planning, data analysis, report preparation and presentation of findings.
The role will have responsibility for: Serious Incident and learning; supporting the management of serious incidents and the resulting actions and shared learning across the division. Assist the quality governance team and services in the handling tracking and monitoring of serious incidents being investigated Patient Engagement and Experience; supporting a range of patient experience and involvement initiatives.
To work with clinical teams to meet target response rates to ensure robust patient experience data for the Friends and Family Test, complaints and patient feedback Supporting and undertaking clinical audit: supporting services and the quality governance team to embed improvements identified through the audit process.
Under the direction of the Divisional Head of Quality Governance, the post holder will work closely with clinicians and managers to promote, facilitate and advise on quality improvement activity within all clinical areas, providing guidance and support with project planning, data analysis, report preparation and presentation of findings.
Ensure that all actions arising from incident investigation, service users feedback, complaints, patient surveys and other sources are completed within the division and that learning is shared across the division. To provide audit and quality improvement link between the divisional governance team and central quality governance team.
CNWL NHS Foundation TrustLondon
organising and taking meeting minutes; using computer and data management systems to support and monitor activities.
Be responsible for providing efficient administrative support to the Divisional Quality Governance team and will be able to work to time...
Nexus Jobs LimitedLondon
policies and procedures to support data quality and master data management. The Data Governance Manager will also collaborate with the business intelligence team to ensure that data management and analytics requirements are met.
This is an on-site role...
Rennie Grove Peace Hospice CareSt Albans, 19 mi from London
The purpose of this role is to:
Support the Director of Quality, Governance & Impact to deliver high-quality services across Rennie Grove Peace Hospice Care (RGP) in line with the organisation's strategic objectives ensuring systems and processes...