Head of Patient Experience
NHS Jobs Norwich
As part of the patient experience and engagement team, support the Associate Director to lead the Patient Engagement and Experience function in driving forward the trust patient experience and engagement agenda to improve the way patients experience care at NNUH.
Support the implementation of a Trust-wide Patient Engagement & Experience Strategy. To assume responsibility for the internal Trust functions of the formal Complaints and Patient Advice and Liaison Service (PALS) and will support the directorates to assume full responsibility for the management of complaints and concerns at a local level.
Support the implementation of a Trust-wide Patient Engagement & Experience Strategy. To assume responsibility for the internal Trust functions of the formal Complaints and Patient Advice and Liaison Service (PALS) and will support the directorates to assume full responsibility for the management of complaints and concerns at a local level.
To assume responsibility for the Patient Engagement & Equalities Team. To be responsible for ensuring collation of data, reporting and liaison with the Parliamentary and Health Service Ombudsman Office. To be responsible for ensuring the collation of FFT and other feedback data and reporting.
Jupiter RecruitmentDiss, 19 mi from Norwich
include:
Work closely with the Hospital Director/Director of Services/Medical director
To ensure both the professional psychological practice and quality of the psychology department
Guarantee excellence in patient experience and outcomes
Work...
NHS JobsNorwich
Operationalise the People & Culture Strategy, ensuring that actions align with the organisations PRIDE values and Know Your Staff Principles, supporting the highest standard of staff experience and clinical outcomes for patients Provide leadership...
NHS JobsColney, 2 mi from Norwich
our staff can be extremely varied and is rooted in a Patient Centred, holistic approach. We value our nurses and support workers skills and experience and support them with any additional training requirements they may need.
We are looking for high...