Cruise Customer Service Consultant - Salford
Salford
Cruise Customer Service Consultant Homeworking
Successful Cruise Customer Service Consultant will be rewarded with a basic salary UPTO £26,000 along with other company benefits . Working for a successful Cruise company, in their Customer Service team , successful Cruise Customer Service Consultants will assist clients with any queries on existing booking and complete any amendments, whilst offering a high level of service .This is a remote position and both full time and part time hours available min of 30hrs per week .Opening Hours 9am -6pm Monday-Friday , Saturdays 9am-6pm , working 1 Saturdays per month.
Cruise Customer Service Consultant responsibilities- Assisting clients with any queries on their cruise reservations and completing any amendments on bookings
- Booking additional services when required including excursions, dining, and drink packages.
- Offering an exceptional level of customer service and completing work to a high standard.
- Must have cruise knowledge having worked for a cruise specialist company or travel agency with a good level of cruise and travel knowledge.
- Experience booking and emending cruise itineraries, hotels, and flights for clients, using a variety of booking sites.
- Excellent customer service skills with the ability to build a rapport with clients.
- Excellent attention to detail and confident working to deadlines
If you would like to apply for the role of Cruise Customer Service Consultant homeworking, please apply to or call Rachel
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