Optical Assistant

40 million people wear spectacles in the UK alone, but the optical industry hasn’t changed in more than three centuries. Products are tired, standards are poor, and glasses wearers have got used to sub-standard experiences. The reason we exist, our core purpose is to change the spectacles industry for the better and make spectacles great again.

And you will do all of this without ego, staying humble, accessible and empathetic (For All).

Equally important is building an equitable and diverse workforce with the goal of building an inclusive culture with opportunities for all.

The role:

• Delivering exceptional customer experience
• To support dispensing activities
• Exceptional product knowledge, explaining features and benefits of lenses and Cubitts frames
• Support customers with the best lens and frame selection, delivering perfectly fitting frames

Requirements

Who you are:

• Aligned to and inspire our Company Brand Values
• 1 year retail experience
• You show great initiative, positivity, and patience
• An excellent communicator, both written and verbal
• You thrive in a busy environment, enjoy responsibility and take pride in what you do
• You’re highly organised, possessing meticulous attention to detail and a keen interest in aesthetics
• Passionate about sustainability, reducing waste and protecting the environment
• A genuine passion for spectacles, including their design and history

Benefits

Some nice things you’ll get:

• Complimentary spectacles
• Bespoke holiday allowance
• Personalised training and development with exclusive access to the YCN platform
• Yoga classes and lots of company socials
• Wellbeing Partnership with Champion Health
• Unlimited You Can Now Business Skills Training
• Qualified financial expert Bippit

Salary: London Living Wage £13.15 per hour