Healthcare Support Worker
Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).
Our Values- We are KIND
- We are OPEN
- We pursue EXCELLENCE
We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
People for Patients. Our People, our Patients, our Priority
Job overview
We are looking for a caring and motivated Healthcare Support Worker to join our team in the Critical Care Unit at Scarborough Hospital.
This is an exciting time for Critical Care services in Scarborough as we look forward to the opening of our purpose built new Critical Care Unit.
As an important part of the Multidisciplinary team, you will assist the registered nurse in the delivery of patient care to critically ill patients and their families. The Healthcare Support Worker is crucial in ensuring the department runs effectively and you will support equipment and stock management.
Although experience of 3 months in a health care setting is desirable, the role is open to candidate who are new to care. Your first 4 weeks with us will be on our Healthcare Support Worker Academy. We also offer a critical care induction and critical care competency framework.As a Trust we are committed to supporting you in achieving the National Care Certificate.
We can offer full or part time hours, and you will need to work flexibly covering shifts on both days, nights and weekends.
Main duties of the job
As a Healthcare Support Worker within our team you will:
- Demonstrate a courteous, sympathetic, compassionate and helpful approach to patients, relatives and visitors at all times.
- Act as an ambassador promoting the corporate image of York and Scarborough Teaching Hospitals Trust, to all individuals, groups and external organisations, to sustain public confidence and trust.
- Act as a positive role model for all Trust employees.
- Demonstrate a positive professional working relationship with colleagues and other members of the Trust by promoting open communication, trust and respect.
- Establish and actively maintain clear professional boundaries at all times with patients, and any one close to them e.g. relatives, friends
Working for our organisation
Please note, if you are under 18 or interested in completing an Apprenticeship we encourage you to please contact us at [email protected]
Due to current Home Office guidelines, we are unable to offer sponsorship for this role.
Our benefits
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
Please refer to the job description and person specification attached to this advert to read the duties of a Healthcare Support Worker.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
A full description of the role is available in the attachment: job description.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds.If there is anything we can do to make our application process more accessible to you, please contact: [email protected]
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
COVID-19 Vaccination Requirements
Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves, and everyone else.
Person specification
Experience and Knowledge
Essential criteria- Understanding of patient-centered care and the role of the HCSW
Qualifications and Skills
Essential criteria- Numeracy skills to Functional Skills Level 1 (GCSE Grade 2-3, D-F or equivalent)
- Demonstrable effective written and verbal communication skills
- Basic IT skills, able to use applications such as email on a computer or smart device (e.g. tablet).
- Willing to undertake further training.
- Ability to prioritise tasks.
- Completion of the Skills for Health Care Certificate
- Level 2/3 health care related qualification e.g., BTEC, NVQ, T-Level, Apprenticeship.
- Experience in a health or social care setting.
- Ability to communicate health-related information.
Values
Essential criteria- Ability to demonstrate our organisational values and behaviours: -Kindness -Openness -Excellence
Please note that some of our substantive vacancies may be available on a smaller number of hours than advertised. If you would be interested in applying on this basis, we would encourage you to contact the appointing manager to enquire further.
DBS Checks
Please be aware that all new employees starting work with us will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary either in 1 payment or over a six month period once you start employment.By applying you are agreeing to this undertaking. If you are successful you will be asked to confirm if you wish to pay in one amount or in instalments. The charges are currently £27.38 for a standard check and £55.38 for an enhanced check. The level of check will be determined by the post you are applying for.
Please note that Volunteers and Bank only staff will not be charged.
The Disclosure and Barring Service (DBS) offers a confidential checking service for transgender applicants in accordance with the Gender Recognition Act 2004. This is known as the sensitive applications route, and is available for all levels of DBS check - basic, standard and enhanced.
The sensitive applications route gives transgender applicants the choice not to have any gender or name information disclosed on their DBS certificate that could reveal their previous identity. To contact the sensitive applications team, please telephone 0300 106 1452 or email [email protected].
Use of Artificial Intelligence (AI)
Please note, the selection processes at York & Scarborough Teaching Hospitals are in place to ensure we recruit candidates with the right skills and values. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.You will be required to acknowledge that you are aware of this before submitting your application.
Agile and Flexible Working
We are committed to helping all staff balance their work with other commitments and have recently launched our new Agile and Flexible Working policy to support this, entitling all staff to request flexible working from day one – for all posts.We encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Employee Assistance Programme (EAP)
All our employees have access to a free, confidential counselling and wellbeing support service. Our EAP is available 24/7, 365 days a year.
Relocation Package
The Trust offers a generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss relocation further, please speak to the recruiting manager at interview.
A bit more about us and the surrounding area
York and Scarborough Teaching Hospitals NHS Foundation Trust is situated in a fantastic part of the country that is home to two national parks, a beautiful coastline, and the city of York - consistently voted one of the best places to live in the UK.We provide a comprehensive range of acute hospital and specialist healthcare services for approximately 800,000 people living in and around York, North Yorkshire, North East Yorkshire and Ryedale - an area covering 3,400 square miles.
Our annual turnover is approaching £0.5bn. We manage eight hospital sites and have a workforce of around 10,000 staff working across our hospitals and in the community.
Sponsorship
If you require sponsorship to work in the UK, check you are eligible under the UKVI points based system online. Not all jobs we advertise are eligible for sponsorship.