Clinical Support Worker - Outpatient Department
Creating a great place to be cared for and a great place to work''
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive.We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Job overview
A position have arisen in the Outpatient Department at the Westmorland General Hospital for a Clinical Support Worker Band 3
The post is Part Time at 32hrs per week
We are looking for a motivated and enthusiastic individual to join our team providing high quality, compassionate, patient focused care to work within the Outpatients at WGH.
Main duties of the job
Working under supervision you will be required to work flexibly within the team which includes evening and weekend shifts to support clinical service delivery within the department.
You must possess excellent communication, IT and customer care skills and demonstrate an ability to work both independently and as part of the wider team.
It would be desirable if you possessed an NVQ 3 in Health & Social Care.
Previous experience in outpatients is an advantage but not essential.
Working for our organisation
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life-threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Person specification
education
Essential criteria- • Good general education
- • Basic literacy and numeracy skills
- • 2 years experience at clinical support worker level
- ECDL or equivalent
Experience
Essential criteria- • Previous experience in a care environment
- • Manual handling of patients, using lifting aids
- Phlebotomy skills
- Previous experience within designated area
Skills, ability and knowledge
Essential criteria- Knowledge of Clinical Governance, Understanding of confidentiality
- IT skills – basic level
- Caring for people
- Awareness of the NHS structure and current issues
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The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be Effortlessly Inclusive .
The trust operates a No Smoking Policy.
Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview.
We reserve the right to close a job advert early where sufficient applications have been received.
The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert
If the post is subject to Disclosure & Barring Service checking, (formally CRB) a charge of £49.50 for Enhanced and £21.50 for Standard clearance and additional to this a £4.90 administration fee will be made to the successful candidate(s). This currently only applies to roles Band 6 and above and Medical & Dental posts.
Anyone newly appointed to the trust under the Agenda For Change contract, will be subject to the completion of a satisfactory 6 month probationary period. This will give the new staff member an opportunity to become familiar with the role and working environment.
We have introduced a new system called Pre-Onboarding, specifically to support you right the way through to your first few months in your new role with us at UHMB. This bespoke site has lots of useful information to help you settle in to your new role including: what to expect from the recruitment clearances process, where to get a uniform, when you'll get paid etc.As well as information on a number of our services i.e. Infection Prevention, Anti-fraud, Inclusion and Diversity, Care Certificates and much more. To access click on this link https://www.uhmb.nhs.uk/uhmbt-pre-onboarding.