French/Spanish Customer Service Advisor
Michael Page Chester
About Our Client
Our client is a large-scale organisation, operating within the Financial Services sector. Renowned for their commitment to excellence, they are based in the beautiful city of Chester and have a reputation for delivering an outstanding customer experience.
Job Description- Providing high-quality customer service to clients.
- Communicating effectively with clients in German.
- Resolving customer inquiries promptly and professionally.
- Maintaining up-to-date knowledge of financial products and services.
- Working closely with other team members to ensure customer satisfaction.
- Adhering to company policies and regulations.
- Assisting in the development of customer service procedures.
- Contributing to the overall success of the customer service team.
The Successful Applicant
A successful French or Spanish Speaking Customer Service Advisor should have:
- Fluency in French and/or Spanish and English.
- Strong customer service skills.
- Excellent communication skills.
- A strong understanding of financial services - Desired.
- Ability to work effectively in a team.
- High attention to detail.
- Proficiency in Microsoft Office Suite.
- An estimated salary range of £27,000 - £33,000.
- Comprehensive training and development programmes.
- A friendly, supportive work environment.
- A generous holiday leave.
- Opportunities for career advancement.
- Unique experience in the financial services industry.
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