TFL Administration Assistant

placeWickford calendar_month 
TFL Administration Assistant
Location Head Office Wickford Essex SS11 8YB
Salary Range depending on experience - £ 24 000 to £ 30 000 per year
Working Hours 5 Days a week Monday to Sunday &ndash shift rota to be discussed with successful candidate based on 40 hours per week Worked over 5 days Full-time Permanent
About Us
Close Brothers Rail Ltd is a leading provider in the Rail sector and we are actively recruiting a Rail Administration Assistant to join our team This role involves collaborating closely with our existing team to manage the PPM contract assisting with reactive works
Key Responsibilities
  • Contract Management Oversee the management system and coordinate allocated resources to ensure excellent service delivery across the TFL Rail contract
  • Work Coordination Conduct daily updates and meetings regarding PPM programme and prioritize works focusing on high-profile tasks
  • Team Collaboration Participate in team and client meetings providing detailed reports and assisting with the management system so that all information is current
  • Resource Management Assist with labour resources and liaise closely with Operations teams to identify and manage risks based on reports and photographs
  • Client Management Maintain communication with clients regarding project progress lead times and deadlines Monitoring KPIs
Qualifications Skills
  • Relevant experience in a similar role Working on PPM and Reactive faults would be advantageous
  • Proficiency in Microsoft Office Suite
  • Excellent interpersonal skills with a strong customer service orientation
  • Ability to develop systems and processes to meet objectives and meet KPIs
  • High analytical skills with a talent for delivering creative solutions
  • Strong attention to detail with the ability to work under pressure and multi-task
  • Excellent oral written and presentation skills
  • Work closely with our procurement buying teams to order plant and materials and stock control
  • Understanding of data confidentiality and commercial awareness
Benefits
  • Free parking
  • On-site parking
  • Schedule
Additional Information

This role is not exhaustive and the successful candidate is expected to be professional cooperative and flexible in meeting the needs of the department and the company

If you thrive in a team environment and are driven by continuous improvement we invite you to submit your CV

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