Customer Services Consultant
Your new company
A prestigious and well-established business with their UK office in Bury St Edmunds.
Your new role
This is a newly created Customer Services Consultant job joining a vibrant and experienced customer service team. Duties include but not limited to:
- Providing efficient and professional customer service.
- Supporting the sales team and the after-sales service team.
- Working on Microsoft Office Suite, SAP and Salesforce.
- Answering telephone calls and emails from customers.
- Dealing with all aspects of customer service (prices, orders, returns, complaints, after-sales service).
What you'll need to succeed
To succeed in this job you will need to be:
- Self-disciplined and efficient, with a flexible and proactive nature.
- Strong influencing skills and effective written and verbal communication and interpersonal skills
- Solid team working skills
- Proven experience in customer service
- Knowledge of Salesforce and SAP is advantageous.
- Strong customer communication skills
In return, you will have the opportunity to work with an experienced customer service team.
- 29 days holiday (pro rata) + bank holidays
- Income protection and life insurance
- Pension and private healthcare
- On-site parking
- Hybrid working pattern after probation
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk