Waiting Staff / Food and Beverage Assistant / Waiter / Waitress / F&B

Waiting Staff / F&B Assistant / Waiter / Waitress

Food and Beverage Assistant who is professional and reliable with excellent customer service, communication and interpersonal skills is required for a well-established premier private members multisport club based in South West London.

WORKING HOURS: Various shifts available including evenings and weekends (discussed further at interview stage)

JOB OVERVIEW | Waiting Staff / F&B Assistant / Waiter / Waitress

We have a fantastic new job opportunity for a Food and Beverage Assistant is professional and reliable with excellent customer service, communication and interpersonal skills.

Working as Food and Beverage Assistant you will join a friendly team where you'll play a vital part in the daily running of the Food and Beverage department, focusing on the smooth operation of the Café.

The club pride themselves on providing an outstanding experience for their members, and as a valued member of the team, you'll be instrumental in upholding the club’s high standards.

If you're committed to exceeding expectations and enjoy working in a dynamic environment, we'd love to hear from you.

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

DUTIES | Waiting Staff / F&B Assistant / Waiter / Waitress

Your duties as a Food and Beverage Assistant will include:

• Create 100% Member satisfaction through providing a 'yes I can’ attitude and exceeding Members’ expectations
• Follow the eight steps of service training to ensure 100%-Member satisfaction in food and beverage service
• Ensure adherence to set standards for all food and beverage service
• Follow and complete cleaning schedule as requested to ensure all storerooms, corridors and the café area are kept to the highest of standards
• Learn and understand the food and drinks served to be able to talk to Members about the products and to 'Upsell’ as and when possible
• Set-up and refresh when necessary, the cafe, piano bar, function rooms or any other areas as required
• Adhere to opening and closing procedures when on the rota for those shifts
• Take payments for goods in accordance with club procedures
• Ensure Members follow the Members’ Cafe rules and regulations or ensure a senior member of the team is aware of any breaches
• Duties required for the smooth running of the cafe - stocking up, stock rotation, pre / post service preparation
• Ensure you adhere to all legislative and company fire, health and safety and security guidelines
• Attend daily pre-shift meetings to discuss the day’s upcoming events in detail, special requests, and product development
• Ensure the correct uniform and name badge are worn at all times
• Actively participate in departmental meetings

CANDIDATE REQUIREMENTS | Waiting Staff / F&B Assistant / Waiter / Waitress

• Trustworthy and reliable
• Experience in an events environment is desirable but not essential
• Ability to use your own initiative
• Good customer care skills including respecting internal external customers
• Excellent attention to detail
• Strong team player and good communicator
• Good time management skills
• Professionally well groomed

• Uniform provided
• Meal while on duty
• Generous staff referral scheme
• Generous company pension matching up to 15% after a qualifying period
• On site parking
• Staff classes including fitness, tennis, golf, pickleball and art
• Employee Assistance Programme and mental health support
• Staff events

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P13043

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