Manchester - Nurse-Call Alarm Engineer
Role description
Role – Nurse-Call Alarm Engineer. Exciting new opportunity working for an established assistive technology company in Stockport
Role: Nurse-Call Alarm EngineerLocation: Stockport, Greater Manchester (approx. 2 days a week in the Stockport office – 3 days a week visiting clients)
Product Speciality: Advanced Monitoring Assistive Technology
Salary: £32,000 per annum, bonus, car allowance, pension, 28 days holiday and additional package benefits
Role Type: Alarm Engineer, Technical Installation
This is an exciting opportunity to work as an Alarm Engineer in a fast-growing family run business committed to providing Assistive Technology solutions that have a significant effect on patient care. The role reports to the Assistive Technology Director and will provide remote technical support and on-site installation of systems to new and existing customers.In addition, the role involves the pro-active monitoring of systems and appropriate response in the field where necessary.
In this role you will:
- Provide remote/telephone and onsite support to our end users
- Work on site with clients installing assistive technology advance monitoring systems
- Proactively monitor systems in the field and respond where necessary
- Provide support to management where needed on day-to-day tasks
- Carry out administrative, stock control and ad hoc duties as required
This is an ideal opportunity for someone to develop and build a career. Support, training and development will be provided in all aspects of the job.
The client is a family run business committed to providing solutions that have a significant effect on resident independence, staff productivity and the ability to personalise resident care. By combining innovative technology, advanced monitoring capabilities, and automated alerts, patient well-being is enhanced and the burden on healthcare staff is reduced.Their solutions have proven real world evaluations; reducing falls, reducing the burden of manual turns, improving patient care with potential to generate significant cost savings. Their products are not just technological innovations, they are a testament to a commitment to provide the highest standard of care.
They currently work with local authorities, care providers and individuals and their families throughout the UK. The business has a shared vision of the role that technology can play in changing people’s lives for the better. They believe that all individuals should be able to have the opportunity to live a safe, independent and fulfilling life and that technology, blended with human care can make this possible.
Qualifications- Full UK drivers licence
- Previous experience of working in a customer support type role as an alarm engineer
- Experience of working on a technical helpdesk
- Proven ability to identify issues and implement effective IT solutions
- Experience of working with networks, routers, connecting devices to communicate effectively
- Experience of monitoring system performance, improving and ensuring stability of client devices
- Passionate about providing excellent customer service
- Ability to demonstrate communication and problem-solving skills
- Demonstrate confidence and able to establish trust with clients
- Desire to learn new skills and develop across different roles
- Demonstrates a pleasant and professional manner at all times
- Ability and willingness to travel to customer locations across the North West
To Apply
If you are suitable for this position, please send a copy of your CV. Alternatively call the recruitment team at Chemistree Solutions Ltd. Chemistree is a pharmaceutical and healthcare recruitment specialist.