National Compliance Senior Team Leader
Are you an experienced manager with the skills to interpret strategic plans and targets into operational processes?
Can you lead a geographically dispersed team?
Do you have experience of communicating with a wide range of senior stakeholders?
If so, we’d love to hear from you!
This role works within the Office of the Traffic Commissioner (OTC)
The Traffic Commissioners (TC) have responsibility for the licensing and regulation of Great Britain based operators of heavy and light goods vehicles involved in international transport, buses, and coaches (public service vehicles) and of those who drive them, the registration of local bus services, adjudication of appeals against the impounding of vehicles operated without a valid operator’s license and other functions.
Working as part of a team of two managers, the post holder has responsibility for managing the delivery of the National Compliance Casework Team.
The team has responsibility for the delivery of a high-quality service to traffic commissioners, within a framework set out by legislation, Statutory Guidance and Statutory Directions (Statutory Documents). The work of the team involves the compilation of case submissions to the traffic commissioners providing a factual reflection of an operator’s or driver’s compliance.The team pull together evidence from multiple sources and make a considered recommendation to the traffic commissioner on the appropriate course of action based upon the legislation and Statutory Documents.
The team is geographically dispersed across the eight offices comprising the Office of the Traffic Commissioner.
Responsibilities include but are not limited to:
- Providing leadership and support to the National Compliance Casework team to ensure the delivery of an efficient and effective service to the traffic commissioners.
- Execute management responsibilities effectively and in line with DVSA policies and processes, working with, leading, and acting as a role model for team members and colleagues in line with Civil Service values.
- Determine and plan their team requirements, including allocating resources and prioritising activities, over the short to medium term by fully understanding the business environment in which the team operates, the overall team objectives, ensuring their team fully understands and works to these requirements.
- Work closely with National Compliance team members to ensure seamless transition to Hearing Centre service for all cases requiring Public Inquiry (PI).
Please see the Candidate Pack attached to this job advert for more information about the role and responsibilities.