Operations Director
Closing Date: 27/10/2024
Interviews: Two stages in-person. Stage one w/c 4th November & Stage Two w/c 11th November.
Reports to: Managing Director
Responsible for:
- Assistant Director of Assets
- Assistant Director of Housing
- Assistant Director of Development and Regeneration (STAR Housing)
Main Purpose:
Take a proactive role in supporting the Managing Director to ensure the effective management of Operational and Strategic management of STAR with the delivery of vision, values and strategic objectives.
Act as Deputy Managing Director as and when the situation calls for it.
As a member of the Executive Leadership Team contribute to the collective leadership of STAR to support a culture and climate which inspires service excellence and value for money.
Lead on numerous service areas including Asset Management, Development, Housing Management, Community Support Services, Customer Services, Repairs, Sustainability etc.
Produce reports for executive colleagues and board on all matters related to the above functions and all other operation matters
Ensure compliance with statutory and regulatory requirements and keep abreast of any legislation changes.
Support the development and delivery of an effective compliance culture, including health and safety, safeguarding and data protection.
As a top team, work collaboratively to provide dynamic and effective collective leadership aligned to agreed behaviours & value.
Please refer to the attached Job Description and Person Specification documents for:- Key Responsibilities
- Performance and Customer Focus
- Conditions of Service
- Essential/Desirable Attributes