[ref. b35222702] Fundraising Administrator

• You will play an important part in the smooth running of our fundraising teams and delivery of income targets by providing administrative support to our Head of Fundraising and fundraising managers. You will manage general administrative duties such as the daily banking process, printing and sending letters and managing database records as well as monitoring key email mailboxes and incoming telephone calls from donors and supporters. Please see below the specific areas of focus for each role: Fundraising Administrator (High Value Giving) Your focus will primarily be in support of the High Value Giving and Trusts and Grants team; where alongside general administrative duties, you will support the Trusts and Grants team with research into potential funding opportunities and support with writing and submitting funding applications. You will be responsible for coordinating the charity's dog sponsorship scheme in collaboration with the puppy department and with a keen interest in writing you will draft sponsorship updates and thank yous to supporters and donors. Fundraising Administrator (Individual Giving) Your focus will primarily be in support of the Individual Giving and Database team; where alongside general administrative duties, you will provide support in keeping our customer relationship data accurate and up to date by running regular checks and data cleansing exercises. You will also support with data analysis to provide insights on our supporter bases and act as a key point of a contact for staff using databases and other relevant software.

• Excellent relationship-building and communication skills.• Good administration skills, including record keeping and database management.• Ability to plan, prioritise and meet deadlines.• Confidence in communicating via phone, email and other communication streams.• Excellent customer service skills.• Strong IT skills (Microsoft packages).• Excellent numerical skills.• Experience using data management tools and techniques including Microsoft Excel.

(Individual Giving)• Good written skills, with the ability to produce engaging and high quality written communication.

It may be advantageous, but not essential, for you to have experience using Salesforce CRM.

• 25 days holiday, plus bank holidays• Salary exchange pension scheme• Charity sick pay• Life assurance• Wellbeing portal• Employee assistance programme• Free on-site parking• Dog friendly offices Both roles benefit from working at our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire with hybrid/flexible working opportunities available.

Regular site-based working is essential to undertake key tasks such as printing, banking, and posting.

• £25,833 per annum (depending on experience)Benefits: Generous annual leave allowance, salary exchange pension scheme, life assurance, occupational sick pay, dog friendly offices.

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