Supporter Care Coordinator - ref. a60105003
Supporter Care Coordinator
Location: Stepps, Glasgow
Salary: £26,500 - £28,500 per annum (pro rata)
Contract: Temporary until December 2025, Full Time (35 hours per week)
Closing Date: Wednesday 23 October 2024
Are you someone who genuinely wants to make a difference? Are you passionate about inspiring people and building relationships, always offering the highest level of supporter care? If so, we have an exciting opportunity to join our team as a Supporter Care Coordinator and we would love to hear from you!
As a Supporter Care Coordinator, you will be an integral part of the Income Generation and Engagement team, supporting colleagues from across the organisation. As the first point of contact for CHAS’ incredible supporters, you will build and nurture relationships by providing exceptional stewardship.
This is a vital role and requires someone with a great can-do attitude, who is organised and has excellent prioritisation skills. If this sounds like you, please get in touch.
About You
Experience in an office or customer facing environment
Ability to work independently within the role, under your own initiative and cooperatively as part of the Supporter Engagement TeamExcellent administration skills with a sound working knowledge of CRM databases and Microsoft Office packages including Word, Excel, Outlook and Teams
Exceptional communication skills (both written and verbal)
Excellent attention to detail and a high level of accuracy
Knowledge and demonstrable experience of adhering to data handling/GDPR laws and codes of conduct
A driving licence and access to a car is essential
Why CHAS?
At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.
At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Supporter Care Coordinator, you will be instrumental in achieving this vision and shaping the future of CHAS.
Further information and how to apply:
Click the “Apply now” button and you will be redirected to our careers website to answer a couple of questions and submit your CV or complete our full application form.
This role will be based in the Stepps office, with some hybrid working and travel to other CHAS sites as required.This post is subject to a Basic Disclosure.