Administrative Support Trauma Assessment Unit
Job overview
Administrative Support Trauma Assessment Unit
An exciting opportunity has arisen within our Care Group in the Trauma Assessment Unit.
We are looking for a new member to join our friendly and supportive administration team with the personality and passion to complement the existing team’s high standards.
The successful candidate must have a flexible approach, possess excellent communication skills, must be reliable, well organised, and able to work as part of a team or independently.
Main duties of the job
You should be able to work with minimum supervision and have a cheerful, tactful, sensitive approach to dealing with occasional difficult situations. You should be able to work well under pressure, be motivated with a commitment to provide excellent customer service.Your administration duties will include managing correspondence, preparing paperwork for the TAU clinic patients, and booking follow-up appointments. together with facilitating the flow of information between the various clinicians and support services, where appropriate, to help process the patient’s care pathway.
You will work with the Trauma Coordinators to facilitate the smooth running of the patient journey by ensuring co-ordinated and streamlined administrative processes which revolve around the patient and their individual needs. You will provide cross-cover for other Medical Secretary's to ensure a consistent and effective administration service is maintained at all times.
Working for our organisation
Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.
We employ approximately 6,700 staff and have a budget of approximately £580 million.. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.
The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.
We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.
Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.
Detailed job description and main responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit:
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We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Person specification
Qualifications
Essential criteria- GCSE in English and Maths grade 9 to 4 (A* to C) or equivalent.
- RSA Stage 2 Typing or equivalent.
Experience
Essential criteria- Previous office experience.
- Knowledge of medical terminology.
- Previous NHS experience.
Experience
Essential criteria- Knowledge of PAS and Maxims
Thank you for your application if you have not received a reply within 21 days of the closing date you have been unsuccessful on this occasion. Please be aware that your application and related documents will be retained confidentially for a period of 12 months.
It is vital that you provide full and accurate details of your current immigration status on the application form. To work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require a visa - we may be able to provide sponsorship, but this is not guaranteed.
Benefits include optional pension and life assurance and a dedicated Childcare Co-ordination Team
We are committed to ensuring our staff are developed, engaged and supported to work in different ways to support the ever-changing environment in which we operate.
The Royal Cornwall Hospitals Trust is a non-smoking organisation.
Should you require an alternative format of this application form (such as Braille, audio or large print), please telephone 01872 255755
In submitting an application form, you authorise Royal Cornwall Hospitals NHS Trust to confirm any previous NHS service details via the Electronic Staff Record Inter Authority
Royal Cornwall Hospital is an Equal Opportunities employer.