Contact Centre Adviser
Signature Recruitment are delighted to be working with a world-renowned beauty company in the hunt for temporary Customer Care Coordinators until the end of December 2024. The company is a luxury brand, they are well known not only for their products, but also their exceptional customer service.
Joining a friendly and dynamic team, you’ll be working across email, telephone, and live chat to help solve customer queries. The team have a strong focus on creating a fun and interactive working environment, so if you’re looking for a short-term assignment where you can work with a team of like-minded professionals, this could be perfect.
This is a temporary position for 3 months.
Salary and Benefits:
- This is a temporary role till the end of December 2024, working Monday-Friday, on a bi- weekly rotation 9am - 5pm and 9.30am - 6.30pm
- £12.00 per hour (plus holiday pay)
- Significant employee discount on skincare and beauty products.
- Opportunity for overtime to earn extra money
- Free parking
- Hybrid working
- North Bristol location (you’ll need transport to get here)
Responsibilities:
- To answer all calls and respond to live chat and emails within the agreed timescales.
- To ensure all calls, live chats, emails and bookings are made accurately
- Ensure that any orders, bookings, enquiries and complaints are turned around within 24-48 hours striving towards a first-time resolution.
- To educate oneself with updated product information, details of promotions and offers and actively participate in coaching and training sessions.
If this role is of interest, you have your own transport and are able to commute to the office 3 days per week, please apply today!