Technical Support Engineer - Blackpool - ref. o8082219

apartmentFresh Perspective Resourcing placeBlackpool calendar_month 

Are you looking for your next move as a Technical Support Engineer?

Do you love to give excellent customer service to a business, both in person and via the phone?

Are you a whizz at troubleshooting and solving technical issues?

Then this Technical Support Engineer role could be perfect for you!

Especially if you love a bit of banter and having a laugh at work!

To find out more, read on…

As a Technical Support Engineer, your responsibilities will include:

  • Supporting customers over the phone and in person at the workshop
  • Inspecting and diagnosing problems with products and carrying out repairs
  • Ensuring all processes are followed, including using internal systems
  • Ensuring customer records are up to date
  • Liaising with and communicating with other departments

We are looking for a Technical Support Engineer who has the following skills and experience:

  • Ideally 1-2 years of experience in a technical support role
  • A naturally high level of technical competency and comprehension
  • Excellent interpersonal skills, telephone manner, and communication skills
  • Patient, friendly and enjoy talking to people
  • A positive and proactive personality, with good problem-solving skills

In return, the successful Technical Support Engineer will receive a salary of £25,000, plus excellent company benefits including:

  • Development opportunities
  • Company events and parties
  • 28 days holiday
  • Employee assistance programme
  • Company pension

To apply for this Technical Support Engineer role, send your CV over today!

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