Community Receptionist/Admin Support Officer

Please note that if you apply for a position with Sirona care & health, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac Account and email accounts.

We reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Job overview

We are currently recruiting for a receptionist to join our growing community admin team. We have free onsite parking or street parking close by.

You will be joining a friendly, established team where training and support will be provided.

• Amelia Nutt BS13 8QA
• Knowle Clinic BS4 2UH (Main Base Location)

Monday, Thursday and Friday 8:30-17:00 with 1 hour for lunch

Main duties of the job

Our receptionists provide support to patients and the wider Sirona Services across our patch. You will be the first point of contact for patients and visiting staff, so you must ensure that staff and guests receive a professional welcome. This role also involves providing clerical and administrative support, maintaining high standards within the working environment and providing day to day support with the running and functioning of the building.

Main duties include:

• Providing a comprehensive reception service for the building (answering calls, greeting visitors, distributing post etc)
• Provide support for checking in Sirona patients
• Point of contact for facilities issues, liaising with building security to report faults, and completing weekly building checks
• Dealing with all queries, either via telephone or face to face, promptly and efficiently to ensure that an accurate and quality service is provided
• Sending letters by email / post
• To support teams with administration support

Working for our organisation

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits we offer.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find as an attachment on this vacancy.

Detailed job description and main responsibilities

Please see full job description and person specification attached for a full list of responsibilities and requirements for this position.

If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

Person specification

Qualifications

• GCSE or equivalent in English and Maths
• Relevant knowledge and experience or NVQ Level 2 in business administration

Essential and Desirable

• Experience in Customer/client interaction
• Good level of IT literacy

• Familiar in the use of Microsoft Packages (Word, Excel, Access) and Outlook Emails
• Experience of working in an office environment dealing with correspondence, filing, photocopying and routine administrative work
• Good interpersonal and communication skills with the ability to liaise confidently and professionally face to face and over the telephone with a variety of people