Administrator | Cambridgeshire and Peterborough NHS Foundation Trust

We are seeking to recruit a forward thinking and motivated band 3 administrator who can think on their feet and be creative in adapting to new ways of working.

We are expanding our team and changing our service to incorporate new pathways. It is an extremely exciting time to join our Eating Disorder Service and help shape our future.

We work closely with our commissioners and stakeholders and believe in truly collaborative care, support, and education.

In return we will provide you with excellent personal and career development opportunities.

The ideal candidate will have great communication skills, be well organised, have a sense of accountability, accompanied by an ability to work under time restraints and pressure at times. We are looking for someone who can offer good support to our colleagues, be a team player and work together to manage workload.

We will provide the necessary support to ensure your development within your role.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.

To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

1. Word processing of all forms of correspondence, reports and summaries that are required by the service.
2. Undertake diary management for clinicians and/or managers, as required.
3. Organise clinics and associated appointments for clinics, using appropriate brought-forward systems to manage work.
4. Organise team meetings, take, transcribe and distribute minutes accordingly as required.
5. Provide operational support to colleagues, as directed by the Senior Administrator.
6. Deal with staff and patient requests that may be part of a cash office function as and when required, and in accordance with Trust procedures.
7. Inputting and updating patient information and patient/team activity on computerised information systems, creating patient notes where necessary and according to policy.
8. Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and receive notes in a timely manner.
9. Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.
10. Meeting and greeting of patients, carers and other visitors to the base.
11. Undertake training of new staff as directed by the Senior Administrator.
12. Provide cover for colleagues in their absence and assist with their workloads as necessary and undertake such other duties as may be reasonably required commensurate with the grade of the post

This advert closes on Tuesday 12 Nov 2024