[ref. i02387020] NHS - Bereavement, Mortality Data & Insight Lead

Analyses trust mortality/SHMI data to produce a learning

• Generates the analytics and insight that help support the Head of Patient Experience and Associate Director of Patient Experience in providing oversight and reporting of the Trusts key national and local mortality review commitments.
• Liaises with wards and clinicians to produce reports utilising data produced from Power BI and the Medical Examiners database.
• Audits and documents service delivery and utilisation, using effective feedback strategies which support development of the services appropriate to the finances and workforce available.
• Engages and motivates clinical and non-clinical staff in the delivery of streamlined bereavement care across UHS, providing assessment of existing services, building upon new and existing relationships and supporting Bereavement Care Specialists in the delivery of key workstreams.
• Supports the Bereavement Care Specialists in the day-to-day troubleshooting and navigation of service demands including service prioritisation.
• Works collaboratively with divisional, care group, and corporate teams to improve the understanding of Bereavement Care services and support as part of the wider Experience of Care Team.