[ref. w64461020] Michael Page - Contact Centre Sales Manager

apartmentMichael Page placeLeeds calendar_month 

About Our Client

Our Client are an industry leader and are going through a period of real growth. They are now looking to appoint a Contact Centre Sales Manager to lead a small internal function and drive business growth

Job Description
  • Implement, drive and manage KPI's and other metrics within the sales function
  • Ensure a high level of service is provided to B2B customers during all interactions
  • Provide product information including pricing etc to customers
  • Encourage sales conversions, up-selling and repeat business across the department
  • Create a culture of sales and customer excellence across the department
  • Provide support to the field sales operation around products and pricing
  • Create and present reports on customer and sales activity to directors within the business
The Successful Applicant
  • Experience leading an outbound function previously
  • Understanding of contact centre / or customer operations
  • Strong commercial acumen
  • Excellent leader of people
What's on Offer
  • £40,000 - £50,000
  • Outskirts of Leeds
  • Free Parking
  • Fully on-site
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