Senior Health Care Assistant - OPEN DAY

Job overview

You’ll join a supportive, compassionate workforce where your kindness, reliability and dedication truly matter.

Whether you’re building on previous experience or looking to take the next step in your healthcare career, we want to hear from you.

At UHP, we invest in our people. You’ll receive comprehensive training, ongoing development and access to clear pathways that support your career progression. You’ll be joining one of the region’s largest and most innovative healthcare providers, where teamwork, learning and high‑quality patient care are at the heart of everything we do.

If you’re compassionate, motivated and ready to grow, this is your chance to be part of a team that will support your development and value the contribution you make every day.

Main duties of the job

The Health Care Support Worker (HCSW) is part of the multidisciplinary team delivering personal care to patients and supporting Registered Practitioners to deliver high quality, compassionate care. Support and supervision is provided by Registered Practitioners.

You will carry out a range of non-clinical healthcare tasks, under the direct supervision of the Registered Practitioner. To achieve this the HCSW will competently perform the necessary aspects of care for patients, to agreed quality standards and in accordance with Trust values.

You will also be supported to obtain a Care Certificate if not already achieved.

We are happy to support part time or full time work but candidates must be available to work on a rota that includes days, nights and all days of the week.

If you are shortlisted and invited for an interview, you will receive a detailed confirmation of the schedule a few days in advance.

Please note that interviews will only be scheduled through a TRAC invitation following your application, and walk-in applicants will not be accepted.

We as a teamwork alongside each other to provide a high standard of care and give the best experience to our patients.

All staff upholds to the core values of Nursing Profession. The values were care, compassion, competence, communication, courage and commitment.

Working for our organisation

It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

1. Obtain consent prior to giving care in accordance with Trust policies.
2. Competently undertake delegated duties in line with patient care plans.
3. Ability to use your knowledge and experience to undertake non-routine duties and an understanding to take decisions within your area of responsibility.
4. To carry out a range of (limited) clinical duties with minimal / no supervision, including for example, blood pressure monitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring, collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring delivery of high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.
5. Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff.
6. Practice safe standards of care to patients following Trust guidelines and policies and be able to concentrate for periods throughout the day with occasional interruptions.
7. Provide clinical care in accordance with the infection prevention and health and safety policies and procedures.
8. Maintain the work environment in line with Trust infection control and patient safety policies.
9. Utilising skills to actively facilitate self-care and independence with patients.
10. Promote health education specific to the clinical area and in line with national and local policies.
11. maintain effective record keeping and communication with patients, relatives, and members of the Multidisciplinary team regarding all aspects of care demonstrating a range of appropriate communication skills, where there may be barriers to understanding.
12. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty. This may include ordering supplies.
13. Work effectively as part of a team.
14. The SHCSW is responsible for inputting information into the electronic patient record where applicable and also into patients written records. Comply with all relevant legislation and local policies regarding confidentiality and access to medical records.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Person specification

Knowledge & Experience

• Demonstrable experience of providing care in a healthcare or social setting
• Demonstrable experience of time management and prioritising work
• Understands and committed to a caring approach to patients & relatives
• Be able to work as a member of a team

Qualifications

• Accredited Level 3 (SCQF – 6): - City and Guilds 3
• NVQ 3
• Accredited BTEC National Diploma
• Demonstrable Experience equivalent to the above qualifications
• Level 2 Functional skills in English and Math’s, or equivalent
• Completion of accredited Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker)
• Equivalent demonstrable experience

Aptitude & Abilities

• Effective and appropriate communication skills both written and verbal
• Able to complete appropriate documentation accurately
• Demonstrate an awareness of healthcare work and policies and procedures
• Committed to providing high quality patient care

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY INCLUDING YOUR JUNK FOLDER.

If you need support with the online application process or require reasonable adjustments with the application and/or interview process please contact the Recruiting Manager for this post.

We recognise that work life balance is important for our colleagues and so we invite requests from applicants about less than full time/flexible working for our advertised roles. We recommend contacting the manager of the role prior to applying and we commit to giving requests full consideration.

We welcome and encourage applicants who identify with all protected characteristics to apply for our roles. We believe that diversity strengthens our teams and improves our patients' experience. At UHP we aim to create an inclusive workplace and hospital where everyone feels they belong and included.

It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Providing false information is an offence & could result in the application being rejected or summary dismissal/police action if an applicant is successful.

This is an automated process & the information will only be used for these purposes prior to your taking up the position with us.

For Doctors Roles:

Unsolicited CVs and Candidate Profiles/Details

University Hospitals Plymouth has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies.

We do, however, work with a defined list of preferred HTE Framework suppliers who may be invited to support us in sourcing candidates for particular roles.

In line with our preferred supplier list, we only pay agency fees where we have a signed agreement in place and an agency has been instructed by a member of the Trust’s Medical Workforce team.

We do not pay agency fees where speculative and unsolicited CVs are submitted to the Trust or Trust employees by any other means than the official route above. Where this is not observed the Trust reserves the right to contact these candidates directly and initiate discussions without payment of any agency fee.

Any candidate details (whether written or spoken) or CVs that are referred directly will not constitute an introduction. The Trust will under no circumstances be responsible for any recruitment fees in relation to these contacts.

Submission of any unsolicited CVs, candidate’s details and/or proposals to the Trust will not be considered further and will be deemed evidence of full and unlimited acceptance of this Agency Protocol.

In order to establish and maintain good working relationships with the Trust’s agency suppliers, we ask that this Protocol is adhered to and thank you for your co-operation.