Temporary Part-time Administrator - Pertemps

My client who are a cleaning products supplier are currently looking for an Customer Care Administrator to work alongside their busy team on a Part-Time basis. My client is dedicated to providing exceptional customer service and support and are looking for a motivated and detail-oriented individual to join our team as a Part-Time Customer Care Administrator.

Redditch

Duties:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer issues and complaints with empathy and efficiency.
• Maintain accurate records of customer interactions and transactions.
• Liase with other departments to ensure a seamless customer experience.
• Provide feedback on the efficiency of the customer service process.
• Perform administrative tasks as needed.

You will need to have:

• Previous experience in customer service or admin related field.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.