Senior Healthcare Support Worker

apartmentTorbay and South Devon NHS Foundation Trust placeTorquay calendar_month 

Job overview

As a Senior Healthcare Support Worker you will provide the highest achievable standard of emergency care following individual patient assessment of needs.

You will work effectively alongside Registered Nurses/Practitioners within the Department as required on a daily basis, and undertake supervision and where appropriate assist with the orientation of staff unfamiliar with the department

Main duties of the job
  • Supporting and working with colleagues during the shift
  • Liaising with the wider MDT to maintain safety
  • Helping to facilitate the development of the service as part of the wider team
  • To participate in discussions and projects that will benefit the team, the patients and the department as a whole
  • Working under guidance and in conjunction with the senior nursing team and the departmental Matron
  • Following the Department’s and Trust’s Policies and Protocols to ensure the safety of the department

Working for our organisation

Why work with us - The nursing team in the Emergency department consists of both Adult and Paediatric qualified nurses and works alongside Advanced Nurse Practitioner and Advanced Paramedic Practitioners who manage the Minor Injuries service within the department.

Supported by very capable and knowledgeable Assistant Practitioners and Healthcare Assistants.

The medical team and nursing team work together to ensure the safety of patients and staff within the department and to ensure the delivery of high quality care to those who require our services.

The nursing team has an excellent resource that are the Practice Educators which are based within the department and offer a multitude of learning experiences tailored to the needs of the Emergency Department. Led by an experienced Emergency Nurse, the team not only facilitates in-house training for the clinical skills required by nurses within the Emergency Department, but is also very responsive to the developmental and educational needs of all the staff on an individual basis, and are an invaluable asset to the team.

The requirement for the delivery of safe, high quality care is at the heart of all we do, and we take great pride in the professionalism of the team and our work.

Why work with us - 1 (pagetiger.com)

Detailed job description and main responsibilities
  • Developing and supporting yourself and others
  • Managing your cohort of patients alongside colleagues
  • Adhere to Trust protocols and procedures
  • Follow trust protocols and maintain standards
  • Competent use of Equipment. Training and supporting others
  • Participating in developing a career plan
  • Follow TSDHCFT Policies and use correct agreed documentation

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Unfortunately this post is not eligible for sponsorship.

Person specification

Qualifications and Training

Essential criteria
  • experience as an HCA in an acute/ emergency setting
  • Care Certificate
  • NVQ Level 3
  • Completed ED specific competencies
Desirable criteria
  • Evidence of continued study

Knowledge & Experience

Essential criteria
  • Confidence in own ability to manage your own workload
  • Be able to evaluate care delivered and plan ahead.
  • Be able to identify a sick or deteriorating patient
  • To understand how to undertake and monitor vital signs on children
  • To understand principles of safeguarding and to be able to make appropriate referrals

Specific Skills

Essential criteria
  • Ability to work in under pressure and flexibly
  • Be competent in recording and understanding vital signs
  • To be competent in cannulation and venepuncture/willing to be trained
  • To be competent in performing both male and female catheterisations
  • To be competent in performing ECGs
  • To be able to pass NG tubes
  • Have comprehensive skills required to assist in Minor Injuries
  • Demonstrable effective communication skills
Desirable criteria
  • • Ability to use US guidance for cannulation

You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.

If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a ‘Staff Carers’ policy which includes flexible working where possible and a Carer’s Passport scheme that links you into support and discounts.

IMPORTANT INFORMATION
  • We reserve the right to close vacancies early if we receive a high volume of applications. Therefore, we encourage you to apply promptly.
  • Please read the job description carefully and tailor your application to reflect the requirements of the role.
  • Applicants who identify in their application form they are a part of the Armed Forces community will be guaranteed an interview, provided they meet the minimum essential criteria outlined in the job description and person specification for the role. Step into Health guidance can be found on our NHS Employers website.
  • Correspondence will be sent via Trac, text, and email. Please ensure you check your email and Trac account regularly.
  • Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.
  • If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion.
  • It is your responsibility to ensure the timely receipt of appropriate references.
The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010.

If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.

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