Call Centre Executive

apartmentOnly Law placeLondon calendar_month 

We are a leading law firm seeking a motivated and driven Call Centre Executives to join our growing Legal Advisors team on a permanent basis.

In this role, you will be speaking with potential clients seeking Immigration advice. All leads are inbound via our website and direct advertising — this is not a cold-calling position.

This is an excellent opportunity for ambitious individuals who are target-driven and eager to grow within a fast-paced legal environment.

Key Responsibilities
  • Answer incoming calls and make follow-up calls to potential clients
  • Convert enquiries into retained clients
  • Promote and sell the firm’s legal services effectively
  • Introduce additional services where appropriate to increase client value
  • Analyse lead data and account statistics to identify sales opportunities
  • Manage and update all leads within the firm’s CRM system
  • Achieve and exceed Key Performance Indicators (KPIs) set by management
  • Quickly develop a strong understanding of the immigration process
Key Requirements
  • Minimum 2 years’ telesales or call centre experience
  • Strong telephone manner and communication skills
  • Target-driven with a proactive sales mindset
  • Ability to work accurately and meet deadlines
  • Quick learner with the ability to understand legal services
Salary & Benefits
  • £25,000 – £26,000 basic salary
  • Commission structure
  • OTE £30,000 – £35,000
  • Clear progression opportunities for high performers
  • Full-time, permanent position
  • Monday to Friday

Location

London N12 0BP

Candidates must be able to reliably commute or be willing to relocate prior to starting.

We look forward to receiving your application.

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