Store Manager - Battersea Power Station

Location: Battersea, SW11

• Full
• time (40 hours
• five days a week
• including weekends)

Store opening hours:

10am - 8pm Monday to Saturday

10am - 6pm Sunday

With five award-winning stores across London and a thriving e-commerce platform, our globally sourced products are rigorously selected and tested for functionality, quality, and durability. Our dedication to excellence has earned us a unique position in the industry and strong partnerships with premium brands.

Reporting directly to one of our Directors, you will work in an environment that prioritizes quality, functionality, and durability.

This position offers an exciting opportunity to lead in a vibrant, high-profile setting, helping to shape and foster a store culture that embodies these values, creating a welcoming and inspiring space for both customers and team members.

• Lead and inspire a team of 6 Sales Associates and an Assistant Manager to consistently deliver excellent customer service.
• Achieve sales goals by training, motivating, mentoring, and providing feedback to the team, including delivering intensive product training.
• Plan staffing levels and create rotas based on team availability and business needs.
• Train, coach, and develop employees in product knowledge, customer service, and sales techniques to ensure ongoing improvement.
• Conduct performance reviews, providing constructive feedback to support growth and development.
• Inventory Control: Manage inventory levels and ensure stock accuracy through effective processes.
• Resolve customer issues in a satisfactory and cost-effective manner to maintain trust and loyalty.
• Oversee merchandising and product placement to ensure the store is visually appealing and aligned with brand standards.
• Foster a positive and inclusive working environment by promoting teamwork, open communication, and collaboration.
• Ensure adherence to health and safety regulations as well as company policies and procedures.

• 3+ years’ proven success as a retail manager.
• Genuine passion for cooking and entertaining.
• Skilled in motivating teams to meet sales targets and ensure excellent customer satisfaction.
• Strong communication and interpersonal abilities.
• Expertise in inventory management and stock control.
• Excellent organizational and time management skills.
• Flexibility to work weekends and holida

• Competitive salary
• Annual pay review
• Industry-leading discount programme on products for our employees
• Complimentary Cook School classes
• Access to our employee assistance programme which includes free counselling sessions, free financial and legal advice, discounts and cashback offers for over 1200+ brands, and many other offerings around health and wellbeing
• Referral scheme
• Company events