Access Team Shift Manager

Clinical practice and patient care Ensure practice of self and team reflects the assessment response times and other metrics and outcome measures; Design, deliver and evaluate care plans; Attend and sometimes lead appropriate appointments and meetings, including MDTs, follow-up and assessment appointments, team meetings, etc.; To be responsible for undertaking full mental health triage and assessment of care needs of patients presenting with complex clinical conditions; To determine management plans, and where appropriate, deliver short term interventions for people who are referred with complex mental health needs based upon a comprehensive biopsychosocial, risk and needs assessment of that individual; To determine and implement the appropriate treatment and risk management pathway for assessed individuals Communication Provide and facilitate comprehensive handover, and ensure appropriate and timely information sharing; Where necessary, ensure timely, good quality information, shared in the most appropriate manner, to management, other teams & services, safeguarding, colleagues, people using services and other people involved in the care of those using our services Analytical Use and evaluate data, evidence and other information to guide positive outcomes for patients and to ensure the delivery of an efficient and safe service Planning Manage own time and priorities effectively, and support the team to do the same Policy and legislation Contribute to policy writing and review; Ensure compliance with policy, guidance and legislation, including but not limited to: i)Mental Health Act 1983 ii)Mental Capacity Act 2005 iii)Information Governance and GDPR (Data Protection Act 2018, Caldicott, etc.) iv)Access to Health Records Act 1990 v)Care Act 2014 vi)Health & Social Care Act 2012 vii)Safeguarding Vulnerable Groups Act 2006 viii)Health & Safety at Work act 1974 People, service and site management Undertake basic people management duties, in liaison with and under the direction of the Business, People & Performance Manager Maintain and support others to maintain mandatory training, and continuous professional development; Take ultimate responsibility for the shift management of the Access Team and act as site lead for Harrison House when on duty; To cover the 24/7 Access Team rota, and on-call rota; To provide on-call support to services across the organisation, including advising and supporting teams to resolve issues that arise; To supervise and manage the daily workload in such a way to maximise efficiency, ensuring that duties are discharged safely and effectively.

This includes the processing, evaluation and allocation of referrals as appropriate to the teams function, and an efficient caseload management system; To role model and embed practice in accordance with our values, including that of attitude, conduct, language and clinical practice; Participate in and undertake managerial, live and clinical supervision; Deputise for short periods of time in the absence of senior management Information To undertake investigations in-line with the relevant organisational policy or national guidance, including complaints, Incidents, serious incidents and structured judgement reviews; Ensure accurate, comprehensive and relevant records; Undertake internal clinical audit Research Conduct research and evaluation in order to support informed continuous development and improvement to the service and the team members