[ref. m3343417] Groups, Meeting & Events Sales Manager - London

Groups, Meeting & Events Sales Manager

39 hours per week

Employment Type - Full Time

Would you like to work in spacious, contemporary hotel close to World Heritage Sites; Tower Bridge and The Tower of London? The Tower Hotel is a 4 star deluxe Hotel overlooking the Thames, next to Tower Bridge. The hotel's 801 bedrooms, restaurants, bars and 19 meeting rooms benefit from stunning views over Tower Bridge and St Katharine Docks

The Role

Reporting to the hotel-based Director of Sales, this role is to drive incremental revenue into hotel in line with budget and future strategy. The Sales Managers role will focus on Private Dinning, M&E Sales and Groups for both new business and with a secondary focus on the growth and relationship building of existing accounts to drive revenue expectations.

• Have a clear understanding of the hotel business mix, budget strategy and support accordingly
• Create a deep understanding of each client to unearth other revenue opportunities, i.e. Christmas parties, private dinners, London events etc.
• Deliver the strategic business plan across each assigned segment of the business to achieve target revenue for you individually and your team
• Consistently deliver on agreed weekly activity targets for leads, calls and appointments and demonstrate results from the activity
• Grow revenue and deliver targeted revenue growth through relationship building and understanding of our existing clients
• Understand competitors business through site visits and Hotelligence reporting
• To identify innovative ways to drive new sales leads with a structured follow up plan
• Understand areas of focus for underperforming hotels and find ways to address the shortfall
• To work closely with hotels within the cluster to align rate plans and pricing
• Utilise salesforce.com to enrich client specific data to build a deep understanding of the accounts, the opportunities that exist and to share key information with the hotels
• To completely understand the brand(s) you are working within and feel confident presenting to internal and external customers
• Work in conjunction with the central Key Account Directors to develop opportunities and drive revenue for new business and existing accounts
• Support the Director of Sales in developing inbound international business from key markets and global strategic accounts
• Attend trade shows and TMC office visits as required, with a set of clear objectives and targets
• Be passionate about learning and developing your own skills and understanding of the industry
• Consistently look for opportunities outside your own cluster to benefit all hotels in the group

• A minimum of 2 years sales experience in the hospitality, ideally in London
• Excellent at building new and existing client relationships to understand account drivers for incremental revenue
• Will challenge the status quo to look at news ways of working
• Results-oriented and driven to achieve revenue and performance targets
• Strong analytical skills and proficiency in data analysis tools and Excel
• Highly commercial and lives and breathes the key business measures
• Excellent communication, negotiation, and interpersonal skills to build successful partnerships with clients, partners, and work collaboratively across the hotel(s) and central teams
• Adaptable to different markets & segments

• Great development opportunities
• Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
• Interest free season ticket loans (conditions apply)
• Access to a 24/7 Employee Assistance Program
• Pension and Healthcare Schemes
• Wagestream - get access to earned salary before payday
• Paid volunteering days
• Generous recommend a friend scheme
• Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)