Area Business Support Assistant
Job overview
Adult Social Care Business Support team in Lichfield require an Area Business Support Assistant - Band 2 - 22.5 hours per week – Tuesday, Thursday and Friday 8.30 – 5.00pm
Lichfield District Council, District Council House, 20 Frog Lane, Lichfield, WS13 6HP
The post holder will provide generic business support to the East Staffs, Lichfield and Tamworth planned care Adult Social Care teams. This will include a variety of tasks including data cleansing, maintaining the IT system, distributing documents as well as answering all incoming calls to Adult Social Care for both the East Staffs, Lichfield and Tamworth areas.A strong sense of teamwork and commitment to maintaining high standards is essential to this position.
Main duties of the job
You will be required to provide comprehensive and confidential administrative and clerical activities to meet the needs of various services; they will effectively communicate related information and advice to enable the teams to achieve operational excellence.
You will be required to undertake general office duties and support the teams where required and will be responsible for inputting data, data cleansing, maintaining records and providing support to the social workers.
All posts require suitable candidates who possess a good standard of literacy and numeracy, good communication and interpersonal skills, IT skills, including well developed data entry skills and working knowledge of Microsoft Outlook, Word and Excel, ability to multitask and prioritise own workload.
Working for our organisation
Working for your organisation
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Detailed job description and main responsibilities
The post holder will be expected to behave in a way that is clearly aligned to the Partnership Trust values of:
- We put quality first
- We focus on people
- We take responsibility
Please note, we may be required to close this vacancy early if we receive a high volume of applications
For further information of this role please see attached the job description and person specification.
Social Work Learning Academy (SWLA)
On appointment, the post holder will be enrolled in the SWLA and aligned to the appropriate British Association of Social Work Professional Capabilities Framework. The relevant SWLA ‘stage’ (i.e. stage 1 (ASYE), 2 (Social Worker) or 3 (Advanced Social Worker) will also be agreed taking all prior Continuous Professional Development (CPD) and relevant experience into consideration.The post holder will be required to take responsibility for their own Continuous Professional Development.
Person specification
Qualification and Training
Essential criteria- Good general education with English and Maths to GCSE standard or equivalent
- IT qualification equivalent, i.e. NVQ Level 2 in Business Administration or equivalent qualification or equivalent knowledge gained through experience.
- Willingness to undertake training relevant to the post
Experience
Essential criteria- Experience of using computer based information systems in an office environment
- Ability and experience of using IT systems including Microsoft Office and MS Teams and have accurate and competent keyboard skills
- Previous experience of working with the public both on a face to face basis and over the telephone
- Experience at organising, attending meetings and minute taking