GP Medical Secretary
NHS Jobs Huntingdon
Medical Secretary - primary role to provide effective secretarial and administrative support to the practice team. All tasks should be carried out in accordance with practice policies and procedures. Responsibilities a. Provide accurate secretarial services to doctors and other members of the clinical team, including: i.
Creation of referrals following the clinical pathways. ii. Typing patient referrals. iii. Typing reports. iv. Typing letters and other correspondence. v. Send email or advice & guidance messages when appropriate. vi. Arranging death certificates and cremation forms for deceased patients.
b. Provide accurate secretarial services to the management team, including: i. Typing reports and business documents. ii. Typing letters. iii. Typing and desktop publishing of information and promotional materials. c. Be familiar with and confident in the use of Choose and Book & ERS software.
d. Create and maintain a filing and recording system for referrals and other correspondence. e. Liaise with hospitals and clinics to arrange urgent/emergency appointments and admissions. f. Process incoming and outgoing mail via ERS, Choose & Book & Emails.
g. Ensure outgoing post is franked and the franking machine kept in credit. h. Attend and participate in practice and administrative team meetings. i. Attend hospital led meetings regarding the referral system on a regular basis. j. Assist the reception and administrative team with reception duties as required, including: i.
Respond to patients questions, queries and requests at the reception desk and by telephone. ii. Make appointments over the telephone or in person. iii. Handle requests for emergency appointments and consultations. Communication Requirements a. This job involves contact with patients, the public, and staff from other healthcare providers, in addition to day-to-day communications with colleagues throughout the practice team.
Therefore the role requires: i. Excellent communication and customer care skills and a friendly, polite manner both on the telephone and face-to-face. ii. Excellent written communication skills, including accuracy and clarity, to ensure typed documents are accurate and easy to understand.
Competence and Professional Development a. This role requires the following competence and commitment to continuing professional development (CPD). b. A secretarial or administrative qualification at the equivalent of NVQ level 2 or higher. c. Evidence of understanding of medical terminology, either from a course, a qualification (eg medical secretarial) or experience.
d. Participation in annual appraisal and personal development planning and six-monthly review. e. Undertake training and development as agreed with the line manager at appraisal and six-monthly review time during the working day will be provided for this.
Confidentiality The post holder must maintain the confidentiality of information about patients, staff and other health service providers at all times. The work is of a confidential nature and information gained must not be communicated to other persons except in the recognised course of duty.
Flexibility This job description is intended to provide an outline of the main responsibilities only, the post holder will need to be flexible in developing the role and work closely with the Lead Receptionist. Equal Opportunities The practice is committed to Equal Opportunities in employment and seeks to eliminate unlawful racial, sexual or disability discrimination, to promote equality of opportunity and promote good relations between staff.
Skills and Qualifications Basic numeric and literacy GCSE/GCE or equivalent Computer literate ECDL or CLAIT Smoking The practice actively discourages smoking; it is against the law to smoke within the practice. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) to ensure that the agreed procedures are carried out to maintain a safe environment for patients, visitors and staff.
Contribution to the Implementation of Services The post holder will apply practice policies, standards and guidance and discuss with other members of the team how they affect their own work. Other Information The post holder will work at both sites, Charles Hicks Centre and Roman Gate Surgery.
Creation of referrals following the clinical pathways. ii. Typing patient referrals. iii. Typing reports. iv. Typing letters and other correspondence. v. Send email or advice & guidance messages when appropriate. vi. Arranging death certificates and cremation forms for deceased patients.
b. Provide accurate secretarial services to the management team, including: i. Typing reports and business documents. ii. Typing letters. iii. Typing and desktop publishing of information and promotional materials. c. Be familiar with and confident in the use of Choose and Book & ERS software.
d. Create and maintain a filing and recording system for referrals and other correspondence. e. Liaise with hospitals and clinics to arrange urgent/emergency appointments and admissions. f. Process incoming and outgoing mail via ERS, Choose & Book & Emails.
g. Ensure outgoing post is franked and the franking machine kept in credit. h. Attend and participate in practice and administrative team meetings. i. Attend hospital led meetings regarding the referral system on a regular basis. j. Assist the reception and administrative team with reception duties as required, including: i.
Respond to patients questions, queries and requests at the reception desk and by telephone. ii. Make appointments over the telephone or in person. iii. Handle requests for emergency appointments and consultations. Communication Requirements a. This job involves contact with patients, the public, and staff from other healthcare providers, in addition to day-to-day communications with colleagues throughout the practice team.
Therefore the role requires: i. Excellent communication and customer care skills and a friendly, polite manner both on the telephone and face-to-face. ii. Excellent written communication skills, including accuracy and clarity, to ensure typed documents are accurate and easy to understand.
Competence and Professional Development a. This role requires the following competence and commitment to continuing professional development (CPD). b. A secretarial or administrative qualification at the equivalent of NVQ level 2 or higher. c. Evidence of understanding of medical terminology, either from a course, a qualification (eg medical secretarial) or experience.
d. Participation in annual appraisal and personal development planning and six-monthly review. e. Undertake training and development as agreed with the line manager at appraisal and six-monthly review time during the working day will be provided for this.
Confidentiality The post holder must maintain the confidentiality of information about patients, staff and other health service providers at all times. The work is of a confidential nature and information gained must not be communicated to other persons except in the recognised course of duty.
Flexibility This job description is intended to provide an outline of the main responsibilities only, the post holder will need to be flexible in developing the role and work closely with the Lead Receptionist. Equal Opportunities The practice is committed to Equal Opportunities in employment and seeks to eliminate unlawful racial, sexual or disability discrimination, to promote equality of opportunity and promote good relations between staff.
Skills and Qualifications Basic numeric and literacy GCSE/GCE or equivalent Computer literate ECDL or CLAIT Smoking The practice actively discourages smoking; it is against the law to smoke within the practice. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) to ensure that the agreed procedures are carried out to maintain a safe environment for patients, visitors and staff.
Contribution to the Implementation of Services The post holder will apply practice policies, standards and guidance and discuss with other members of the team how they affect their own work. Other Information The post holder will work at both sites, Charles Hicks Centre and Roman Gate Surgery.
The job description will change by mutual agreement, in such instances the post holder will be issued with an amendment or given a new job description
NHS JobsSt Ives (Cambridgeshire), 4 mi from Huntingdon
information, using Microsoft systems such as Excel. To retrieve medical records from NoteSpace. Assist the completion of medical/insurance records including use of the iGPR system. File patient records and correspondence in patient medical records.
To receive...
North West Anglia NHS Foundation TrustHuntingdon
The successful candidate will provide administrative support to the Senior Medical Secretary and clinical team within the Department and also ensuring the provision of an effective, efficient and professional service for our patients.
The post holder...
North West Anglia NHS Foundation TrustHuntingdon
as a Medical Secretary.
What We’re Looking For:
• Prior secretarial experience, particularly in a healthcare setting.
• Excellent written and oral communication skills.
• Proficiency in IT packages, including MS Office.
• Ability to work efficiently...