[ref. t62523417] Personal Medical Secretary | Liverpool University Hospitals NHS Foundation Trust

Band 4 Personal Medical Secretary - 37.5 hour per week

An exciting opportunity has arisen in the Radiology department for a Personal Medical Secretary

We are currently seeking keen, enthusiastic, self motivated and highly organised individuals with excellent communications skills to join our current team of Appointment staff.

The successful post holder will work as part of the Interventional Radiology administration team, providing a friendly and efficient PA & scheduling service. As well as having excellent organisational, communication and interpersonal skills. It is essential that applicants are able to prioritise work, handle difficult situations, have a flexible approach to working, work as part of a team and have experience in working in the NHS.

**Previous applicants need not apply**

To provide a comprehensive PA service to Interventional Radiologists, consultants and speciality teams including nurse practitioners/clinicians.

To book patients into the dedicated Radiology Appointment System CRIS

To complete TMIS data entry

Organise and maintain consultant’s admissions. Cancel and add patients to the waiting list, as appropriate, ensuring lists are updated, and patients contacted. Liaise with waiting list office, anaesthetic department and ward. Complete and amend theatre lists appropriately.

Type dictation from audio transcription of clinical correspondence and documentation. Type discharge summaries as appropriate. Maintain an effective track on inpatient referrals to ensure patient is reviewed promptly.

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook – Liverpool University Hospitals Careers

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1. To provide a comprehensive service to consultants and speciality teams including nurse practitioners/clinicians.
2. Keep diary up to date, arrange appointments, and arrange travel and accommodation.
3. Operate an effective bring forward system and filing system.
4. To manage and maintain 18 week pathways including tertiary referrals to external trusts, and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.
5. Mentor, train and supervise relevant staff as required. Deal with annual leave requests and sickness absence return to work interviews.
6. Support consultants in non clinical activities role by preparing presentation documents using relevant packages and arranging meetings, set agenda, circulate agenda/supporting papers as appropriate, and take minutes at meetings.
7. Ensure appropriate personnel are informed of consultant annual leave/study leave. Keep consultants informed of junior doctor leave, as it could have an effect on the service.
8. Organise and maintain consultant’s admissions. Cancel and add patients to the waiting list, as appropriate, ensuring lists are updated, and patients contacted. Liaise with waiting list office, anaesthetic department and ward. Complete and amend theatre lists appropriately.
9. Type dictation from audio transcription of clinical correspondence and documentation. Type discharge summaries as appropriate. Maintain an effective track on inpatient referrals to ensure patient is reviewed promptly.
10. Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. Rectify if not.
11. Allocate and check the work of other staff
12. Ensure sickness absence and annual leave of clinical staff is reported.
13. Assist with the investigation and compilation of responses to complaints/incidents, helping to ensure this is done with the optimum deadlines set by the Trust.
14. Work from initiative using own judgement, acquired knowledge and tact to deal with queries and resolve situations or refer to appropriate person.
15. Carry out appraisals as appropriate
16. Organise and order stationery as appropriate.
17. Ensure all junior staff mandatory training is up to date and report accordingly.
18. Deal with enquiries either on the telephone of face to face from patients, consultants, junior doctors and colleagues in an appropriate manner.
19. Ensure all correspondence relating to patient care is acted upon in a timely manner.
20. Accurate check of patient demographics using the Patient Administration System (PAS), including registration screen, checking patients details are correct, and tracking of case-notes.
21. Assist with audit/research data collection as required.
22. Obtain information as requested by line manager
23. Be able to work as part of a team, promote effective flows in the department to cover leave to ensure office runs smoothly.
24. Train new and junior members of the team within own work area as required by line manager.
25. Attend appropriate training and education sessions at the request of manager.
26. General office duties, including incoming and outgoing mail, e-mail, fax, photocopying. Participate in housekeeping of office environment.
27. Work with managers to review working practices, ways of working and find solutions to problems.
28. Implement policies and procedures for own area.
29. Record and input data onto databases and systems as appropriate
30. To work in a flexible manner in accordance with Trust Policy, and to check flexi time sheets for medical secretaries.

• Any other duties required by line manager

This advert closes on Monday 21 Oct 2024