Apprentice Healthcare Science Associate (Audiology)

As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

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Job overview

Would you like to have a career in Audiology and join a strong team of dedicated Audiology professionals? Do you have a passion for patient care?

The adult Audiology service at UHBW sees patients at both major hospitals in Bristol as well as at Weston-Super-Mare General and outreach sites across the city and beyond. Our service is looking to recruit an ambitious colleague to grow with the service.

You will have the opportunity to enrol on and study a Level 4 Apprenticeship in Healthcare Science specialising in Audiology with allocated study time. Following the successful completion of the Level 4 Apprenticeship, there is a possible route to qualify as an Audiologist through the Level 6 Apprenticeship.

The post holder will deliver a competent level of patient care under the supervision and guidance of the Adult Audiology team. They will independently undertake repair clinics for clients with faulty hearing aids. They will assist in the administrative, technical and rehabilitative work of the hearing and balance services provided by the Audiology Department and be responsible for workroom and stock management.

**THIS VACANCY MAY CLOSE EARLY IF A HIGH VOLUME OF APPLICATIONS ARE RECEIVED **

Main duties of the job

The post holder will have the opportunity to enrol on and study a level 4 Apprenticeship in Healthcare Science specialising in Audiology.

Main clinical duties include:

• Undertake daily room and equipment preparation.
• Carry out reviews and repairs of hearing aid systems at repair/follow-up clinics. This would include otoscopic examination of the ears, impression taking, repairing/reprogramming/replacing NHS digital hearing aids whilst working to national and locally agreed operating procedures. Care will be provided under the guidance and supervision of qualified staff as needed.
• Responsible for stock control and the maintenance of adequate levels of consumables in designated areas of the department.
• To maintain accurate patient information records and test results using the departmental patient database.
• To ensure tools and equipment used are adequately maintained for the safety of patents and staff. To feedback any Health and Safety concerns to Audiology staff.
• Responsible for the timely ordering and receipting of stock using Trust Procurement software.
• Responsible for postal repairs, battery issues and general postal enquiries.
• Responsible for the management of the ATO inbox, including responding to patients requests and liaising with the wider Audiology team.
• Responsible for the coordination of ear mould dispatch and returns.
• Responsible for coordinating warranty and reconditioned hearing aid returns

Working for our organisation

UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to patients. As a forward-thinking multi-award winning Trust, committed to improving patient care, our world-leading research and innovations are having a positive local and global impact.

Join us and you can enjoy city living, be in the countryside or by the seaside, with easy access to all the South West offers. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

Detailed job description and main responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person specification

Aptitudes

• To have social responsibility and integrity
• To have a sympathetic attitude and patience
• To be confident
• Team player
• To be accurate and pay attention to detail

• Driving Licence

Qualifications and Training

• GCSEs in Maths, English and Science at Grade C/4 or above

• 5 GCSEs at Grade C/4 or above
• 2 GCE A levels or equivalent, including one science subject

Skills and Abilities

• Good communication skills.
• To use initiative and can make quick decisions
• To be able to prioritise and has good time management skills

Knowledge and Experience

• Experience of working with email and windows-based applications
• Willingness to work in NHS Hospital environment
• Willingness to work towards a qualification and continued professional development
• Ability to work under supervision and seek help help when needed
• Ability to communicate effectively and sensitively
• Ability to maintain patient confidentiality

• Experience of working with clients with hearing impairment
• Knowledge of Audiology patient management systems
• Knowledge of Hospital-based patient administration systems
• Experience of team working

• As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge.
• The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.
• UHBW is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
• To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
• If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• By applying for this post, you are agreeing to University Hospitals Bristol and Weston NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
• Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.

IMPORTANT:

Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form.

Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification

Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.

As a guide interviews should usually take place within 3 weeks of the closing date.

When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.